Healthcare Quality Analyst — HIPAA Audits & Process Improvement

Med-Metrix; Metro Manila; Sur place; PHP 300 000 - 540 000; Plein temps

Résumé du poste

Med-Metrix is seeking a Quality Analyst in Metro Manila to support quality auditing, analysis, reporting and the development of improvement plans in a healthcare setting. The role emphasizes HIPAA compliance, risk analysis, and collaboration with Operations and Training teams.

The candidate should have at least 2 years of QA experience in healthcare insurance collections or customer service, with strong communication and problem-solving skills to drive performance improvements and ensure

Qualifications

• Minimum 2 years of QA experience in healthcare insurance collections or customer service.
• Strong communication and problem-solving skills to drive improvements.
• Experience with HIPAA-style compliance and risk analysis is a plus.

Responsabilités

• Support quality auditing, analysis and reporting to improve performance.
• Develop and track improvement plans based on data insights.
• Collaborate with Operations and Training teams to implement changes.
• Ensure adherence to policies and regulatory requirements.

Connaissances

QA experience

Healthcare QA

Communication skills

Problem solving

Description du poste

Med-Metrix is seeking a Quality Analyst in Metro Manila to support quality auditing, analysis, reporting and the development of improvement plans in a healthcare setting. The role emphasizes HIPAA compliance, risk analysis, and collaboration with Operations and Training teams.

The candidate should have at least 2 years of QA experience in healthcare insurance collections or customer service, with strong communication and problem-solving skills to drive performance improvements and ensure