Healthcare Customer Service Specialist – Appointments

PrimaCare Dental; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

PrimaCare Dental in Makati is hiring a Customer Service Representative to join our healthcare team. You will engage with patients, answer queries, and help schedule appointments and consultations across our clinics.

The ideal candidate is sales-driven, personable, and capable of communicating clearly in English and Tagalog. Proficiency in MS Excel and Facebook is a plus, and a Bachelor's degree in any field is acceptable.

Qualifications

• Bachelor's degree in any field acceptable.
• Sales and Customer-Service oriented.
• Can manage customer inquiries and provide information about company services and scheduling for clinics.
• Candidates must be personable, sales driven with outgoing personality.
• Good interpersonal skills and positive attitude at work.
• Knowledgeable in MS Excel and Facebook.
• Can speak and write English and Tagalog.

Responsibilities

• Manage customer inquiries and provide information about services.
• Close appointments/consultation schedules for clinics.
• Maintain a personable, sales-driven interaction with customers.
• Assist with basic MS Excel/FB-related tasks as needed.

Skills

Sales

Customer service

Interpersonal skills

MS Excel

Facebook

English

Tagalog

Education

Bachelor's degree

Job description

PrimaCare Dental in Makati is hiring a Customer Service Representative to join our healthcare team. You will engage with patients, answer queries, and help schedule appointments and consultations across our clinics.

The ideal candidate is sales-driven, personable, and capable of communicating clearly in English and Tagalog. Proficiency in MS Excel and Facebook is a plus, and a Bachelor's degree in any field is acceptable.