Head of People Analytics & Insight Reporting

Manulife Financial; Philippines; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

Manulife Financial is seeking a Lead, People Analytics Data & Reporting to lead the design and delivery of workforce reports, dashboards, and KPI results. You will partner with People Analytics, People Partners, and business stakeholders to translate requirements into data solutions and trusted insights.

The role requires a strong background in HR data management, BI tools like Power BI, Workday reporting, Excel, and SharePoint administration.

Qualifications

• Significant experience in People Analytics, workforce reporting, HR data management, business intelligence, or a related analytical field.
• Demonstrated expertise analyzing, validating, reconciling, and interpreting complex workforce data to support business decision-making.
• Proven ability to translate business questions into meaningful reporting solutions, dashboards, KPIs, metrics, and analytical outputs.
• Strong understanding of workforce reporting methodologies, KPI frameworks, data governance principles, and reporting best practices.
• Advanced proficiency with Workday Reporting, Microsoft Excel, Power BI, Power Query, and related reporting and visualization tools.
• Experience supporting recurring enterprise reporting cycles, including month-end, quarter-end, and executive reporting deliverables.
• Proven ability to conduct root-cause investigations, resolve complex data issues, and implement sustainable solutions.
• Experience administering SharePoint sites, reporting repositories, user access controls, and governance processes.
• Knowledge of privacy, compliance, records retention, audit, and data stewardship requirements associated with workforce information.
• Demonstrated success identifying and implementing process improvements, automation opportunities, and reporting efficiencies.

Responsibilities

• Deliver recurring and ad hoc workforce reports, dashboards, scorecards, and KPI results that support decision-making.
• Translate business requirements into reporting solutions, workforce metrics, dashboards, and meaningful data outputs.
• Partner with stakeholders to provide guidance on workforce data, reporting methodologies, KPI definitions, and reporting standards.
• Support month-end, quarter-end, and recurring reporting cycles while managing competing priorities and service expectations.
• Perform detailed data validation, reconciliation, and quality assurance activities to ensure reporting accuracy and consistency.
• Conduct root-cause analysis and data investigations to identify and resolve reporting discrepancies and data issues.
• Monitor reporting integrity and recommend corrective actions and process improvements when issues are identified.
• Ensure consistent application of reporting methodologies, business rules, and metric definitions across reporting outputs.
• Serve as the functional owner for designated People Analytics SharePoint sites and reporting repositories.
• Manage content organization, maintenance, and lifecycle activities across reporting repositories.
• Administer role-based access controls and conduct periodic security access reviews and audits.
• Support repository governance practices to ensure data accessibility, security, and compliance.
• Identify opportunities to improve reporting processes, automate manual activities, and enhance reporting efficiency and scalability.
• Recommend and implement standardization initiatives that increase consistency and reliability across reporting deliverables.
• Contribute to the evolution of reporting tools, methodologies, and best practices within the People Analytics function.
• Support data governance activities, reporting controls, records retention requirements, privacy obligations, and audit readiness initiatives.
• Ensure workforce data is managed and utilized in compliance with applicable policies, standards, and regulatory requirements.
• Maintain documentation related to reporting processes, governance controls, and reporting methodologies.

Skills

Data analysis

Data governance

Stakeholder partnership

Process improvement

Root-cause analysis

Tools

Workday Reporting

Power BI

Excel

Power Query

SharePoint

Job description

Manulife Financial is seeking a Lead, People Analytics Data & Reporting to lead the design and delivery of workforce reports, dashboards, and KPI results. You will partner with People Analytics, People Partners, and business stakeholders to translate requirements into data solutions and trusted insights.

The role requires a strong background in HR data management, BI tools like Power BI, Workday reporting, Excel, and SharePoint administration.