Head of Marketplace

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

STERRY is a growth-focused marketing agency powering crowdfunding and e-commerce success. The role owns the company’s presence and revenue across marketplaces, primarily Amazon, with responsibilities spanning strategy, operations, profitability, and growth.

As leader of the marketplace channel, you will drive revenue, optimize listings, manage ad spend, coordinate with content teams, and work with finance on reconciliations and payouts.

Qualifications

• Experience managing multi-channel marketplace businesses with a focus on revenue and profitability.
• Strong financial acumen, P&L management, and ability to identify profitability leaks.
• Leadership experience overseeing a small cross-functional marketplace team.

Responsibilities

• Define and execute the marketplace channel strategy aligned with business goals.
• Identify new marketplace opportunities and lead expansion into new platforms.
• Own revenue and margin targets for all marketplace channels.

Skills

Marketplace strategy

Revenue growth

Amazon Seller Central

Team leadership

Forecasting

Job description

Join a dynamic growth marketing agency where precision meets creativity

At STERRY, we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one, we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance.

Role Summary

Owns the company's presence and revenue performance across third-party marketplaces (primarily Amazon, but also Lazada, Shopee, TikTok Shop, etc.). Responsible for strategy, operations, profitability, and growth of all marketplace channels.

Department: E-Commerce / Digital Sales

Reports to: CEO / Head of E-Commerce

Key Responsibilities

Strategy & Growth

• Define and execute the marketplace channel strategy aligned with overall business goals
• Identify new marketplace opportunities and lead expansion into new platforms
• Own revenue and margin targets for all marketplace channels

Amazon Operations

• Manage Seller Central / Vendor Central account health and performance metrics
• Oversee product listings, A+ content, and brand store
• Lead Amazon advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS
• Handle FBA logistics, replenishment planning, and IPI score management

Catalog & Content

• Own listing optimization (titles, bullets, descriptions, keywords, images)
• Coordinate with marketing/creative teams for content production
• Manage pricing strategy including competitive repricing

Commercial & Financial

• Manage marketplace P&L — track fees, ad spend, COGS, and net margin
• Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box %
• Identify and resolve profitability leaks (returns, chargebacks, fee structures)

Team & Cross-Functional

• Manage a small team (marketplace specialist, content coordinator, ads analyst)
• Collaborate with supply chain for inventory forecasting
• Work with finance on reconciliation and marketplace payouts

Why Join STERRY

We're a global, fast-moving agency that's obsessed with pushing creative and digital boundaries. You'll work alongside a diverse and collaborative team, and the support to help you grow.