Head of Information Security & IT Operations — Global, AI-Driven

WeHireYou; San Mateo; Remote; PHP 3,000,000 - 6,000,000; Full time

Job summary

Sendbird seeks a highly experienced Head of Information Security to own and evolve its information security program across global teams. You will lead security, IT operations, and compliance, ensuring alignment with SOC 2, HIPAA, ISO 27001, and ISO 42001.

Your mandate includes proactive security, threat modeling, and embedding a security culture across engineering and product teams. You will manage a world-class program with global reach, partner with engineering, and drive defense-in-depth to

Qualifications

• 10+ years of combined experience across security management, IT operations, compliance, or consulting.
• 3+ years leading or managing a team including information security planning, scheduling, assignment, and monitoring of staff resources in an IT function.
• Hands-on experience with audit frameworks: ISO 27001, SOC 2, and/or HIPAA/GDPR.
• Background in global B2B technology, SaaS, or cloud-based businesses.
• Proven track record managing security incidents end-to-end.
• Strong understanding of security and compliance challenges unique to AI/LLMs.
• Bachelor's degree in Information Security, Computer Science, MIS, or related field.

Responsibilities

• Own the information security program and continuously improve policies, processes, and controls.
• Drive continuous control monitoring to stay aligned with audit frameworks.
• Translate complex compliance requirements (HIPAA, GDPR, CCPA) into actionable programs.

Skills

Security management

IT operations

Compliance

Team leadership

Threat modeling

AI/LLMs security

Education

Bachelor's degree in Information Security, Computer Science, MIS, or related field

Job description

Sendbird seeks a highly experienced Head of Information Security to own and evolve its information security program across global teams. You will lead security, IT operations, and compliance, ensuring alignment with SOC 2, HIPAA, ISO 27001, and ISO 42001.

Your mandate includes proactive security, threat modeling, and embedding a security culture across engineering and product teams. You will manage a world-class program with global reach, partner with engineering, and drive defense-in-depth to