Head of Application Policy Servicing

Pru Life UK; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Prudential is seeking a senior software engineering leader responsible for the end-to-end framework design, system architecture, and delivery of local solutions and integrations with partner systems. The role involves leading the Policy Servicing applications, aligning with regional platform directions, and ensuring high-quality technical deliverables across projects.

The candidate will drive requirement gathering, framework development, and post-go-live support while collaborating with regional

Qualifications

• Experience leading software engineering teams.
• Strong knowledge of system architecture and design.
• Ability to design end-to-end technical solutions and APIs.
• Experience with mobile and web app development.
• Excellent documentation and stakeholder communication.

Responsibilities

• Head software engineering team on Policy Servicing applications and platforms.
• Analyze technology trends and regional roadmap for convergence.
• Document and monitor requirements for updates.
• Establish a framework for cross-department contributions.
• Identify risks, time constraints, and resource needs for projects.
• Provide detailed specifications for proposed solutions.
• Build and enforce company software framework and standards.
• Lead internal teams for local mobile or web app development.
• Oversee integrations with regional platforms and partners.
• Oversee project strategies, processes, and testing guidelines.
• Provide technical support post go-live for critical applications.

Skills

Leadership

System architecture

API integration

Technical design

Software delivery

Tools

Mobile development

Web apps

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This position is responsible for having a thorough awareness of the company's system landscape, system architecture, and related business processes to ensure that all technical deliverables are in accordance with the standards and expectations set by the business stakeholders. This role is also responsible for interacting with the regional platform team to help ensure delivery of the regional platform for the company. This position requires leading, designing, and developing a technical end-to-end framework for a local solution or any integration with partner systems or external APIs.

• Head software engineering team on the areas of Policy Servicing, covering all the applications used in this area, by providing expertise in requirement gathering & analysis, solution design & documentation, and end-to-end technology delivery of business initiatives.
• Analyze current technology trends, regional technology roadmap, and internal company’s current technology state and design for future convergence and sustainability.
• Document and monitor requirements needed to institute proposed updates
• Propose and establish a framework for necessary contributions from various departments.
• Account for possible project technical challenges on constraints including, risks, time, resources, and scope.
• Provide detailed specifications for proposed solutions.
• Build and establish company software framework and development standards to align with regional direction.
• Design and lead an internal development team in implementation of local in-house mobile or web app system for business needs.
• Lead various technical integration with regional platforms or third-party platform system such as eWallet partner, bank partner, lead generation partner etc.
• Oversee project strategies and processes
• Develop guidelines for software testing
• Technical support and planning for application management post go-live of business-critical applications.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.