Head – Finance – GCC – Pharmaceutical Industry – CA RGF Select India

The Corporate Institute; Hinoba-an; On-site; PHP 2,320,000 - 4,640,000; Full time

Job summary

The Corporate Institute invites a seasoned Head of Global Business Shared Services to lead end-to-end Finance Shared Services across geographies, delivering scale, governance and a customer-centric service model. Based in Mumbai, the role emphasises automation, digitalisation and finance transformation to improve productivity and cost efficiency.

The ideal candidate will bring CA qualifications, 20+ years of experience, and proven ability to manage large, multi-location teams while partnering

Qualifications

• CA qualification mandatory.
• 20+ years overall experience.
• 8-10+ years in Shared Services/GBS/Finance Operations leadership.
• Proven experience managing large teams and multi-location operations.
• Experience in Pharma/Healthcare/Manufacturing/FMCG/ Chemicals or Global Capability Centres preferred.
• Strong exposure to P2P, O2C and R2R processes.
• Strong understanding of financial accounting, reporting, controls and compliance.
• Experience with SAP/S4HANA, automation, digitalisation and process excellence.
• Strong stakeholder-management and change-leadership capabilities.

Responsibilities

• Lead end-to-end Finance Shared Services across multiple units and geographies.
• Oversee R2R, P2P and O2C processes with governance and controls.
• Drive transformation, automation and productivity improvements.
• Establish SLAs, KPIs and service delivery standards.
• Partner with CFOs, Controllers and Global Finance Teams.
• Build a high-performance, customer-centric shared-services culture.
• Mentor and develop a large finance team.

Skills

Leadership

Stakeholder management

Change leadership

Transformation

Automation

Digitalisation

Process excellence

People leadership

G2G/Shared services

Education

CA qualification

Tools

SAP/S4HANA

Job description

Head - Global Business Shared Services

Industry: Pharmaceutical / Healthcare

Location: Mumbai

Function: Global Business Shared Services / Finance

Reporting to: CFO

Team Size: 80+

Travel: Low

Shift: General Shift

Candidate Profile

• CA qualification is mandatory.
• 20+ years of overall experience.
• 8-10+ years of experience in Shared Services, GBS, Finance Operations and/or Finance Transformation leadership.
• Proven experience managing large teams and multi-location operations.
• Experience in Pharma, Healthcare, Manufacturing, FMCG, Chemicals or Global Capability Centres would be preferred.
• Strong exposure to P2P, O2C and R2R processes.
• Strong understanding of financial accounting, reporting, controls and compliance.
• Experience with SAP/S4HANA, automation, digitalisation and process excellence.
• Strong stakeholder-management and change-leadership capabilities.

Role Overview

The Head of Global Business Shared Services will lead end-to-end Finance Shared Services operations across multiple business units and geographies.

The role will be responsible for delivering high-quality, cost-effective and scalable business services while establishing strong governance, service delivery standards and performance metrics.

The leader will also drive a strong agenda around operational excellence, finance transformation, automation, digitalisation and productivity improvement, while building a customer-centric, high-performance shared-services organisation.

Key Responsibilities

1. Shared Services Leadership:

• Lead end-to-end Finance Shared Services operations across multiple business units and geographies.
• Build a scalable and customer-centric shared-services organisation.
• Establish service delivery standards, governance frameworks, KPIs and SLAs.
• Drive continuous improvement and operational excellence.

2. Record-to-Report (R2R):

• Oversee General Ledger, fixed assets, intercompany accounting, reconciliations and month-end close.
• Ensure timely and accurate financial reporting.
• Improve close-cycle timelines and reporting quality.

3. Procure-to-Pay (P2P):

• Lead Accounts Payable and vendor payment operations.
• Strengthen internal controls and compliance.
• Improve vendor experience and payment-cycle efficiency

4. Order-to-Cash (O2C):

• Oversee billing, collections, cash application and credit management.
• Improve receivable cycles and working-capital efficiency.
• Drive effective collections and dispute resolution.

5. Governance, Controls & Compliance:

• Strengthen financial controls and compliance frameworks.
• Ensure adherence to accounting policies, internal audit requirements, SOX, wherever applicable, and statutory regulations.
• Partner with Internal Audit, Compliance, Tax and External Auditors.

6. Transformation & Digitalisation:

• Drive automation, robotics and AI-enabled finance processes.
• Lead ERP optimisation and finance-transformation initiatives.
• Leverage SAP/S4HANA, reporting tools, workflow automation and analytics platforms.
• Deliver measurable productivity, quality and cost improvements.

7. Stakeholder Management:

• Partner with Business CFOs, Controllers, Functional Leaders and Global Finance Teams.
• Act as a strategic advisor on finance operations, service delivery and process excellence.
• Manage relationships with external service providers and outsourcing partners.

8. People Leadership:

• Lead, develop and mentor a large finance shared-services team.
• Build a high-performance culture focused on accountability and customer service.
• Drive succession planning, capability building and talent development.