HC Associate II

PwC; Philippines; On-site; PHP 350,000 - 600,000; Full time

Job summary

PwC Philippines is seeking an HR Operations professional to help manage the people lifecycle, onboarding, payroll and benefits, and respond to employee inquiries with reliable administrative support in a fast-paced environment.

You will collaborate with PwC teams across functions, apply professional standards, and protect information with confidentiality and strong data quality while delivering value to clients and the firm.

Qualifications

• Demonstrates learning mindset and ownership for development.
• Appreciates diverse perspectives, needs, and feelings of others.
• Adopts habits to sustain high performance and develop potential.
• Active listening, asks questions to check understanding, and clearly expresses ideas.
• Seeks, reflects, acts on, and gives feedback.
• Gathers information from various sources to analyse facts and discern patterns.
• Understands business operations and builds commercial awareness.
• Learns and applies professional and technical standards and upholds PwC code of conduct.

Responsibilities

• Lead and deliver value in HR operations in support of PwC clients and teams.
• Serve as a primary HR contact to resolve, escalate, or route inquiries per HR protocols.

Skills

HR operations

Onboarding

Payroll administration

Data quality

Confidentiality

Communication

Problem solving

Customer service

Teamwork

Attention to detail

Job description

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Required Skills

Optional Skills

• Accepting Feedback
• Accepting Feedback
• Active Listening
• Communication
• Confidential Information Handling
• Conflict Resolution
• Coordinating Staff
• Data Quality
• Documentation Administration
• Emotional Regulation
• Empathy
• Employee Data Management
• Employee Engagement Strategies
• Employee Life Cycle
• Employee Relations
• Employee Terminations
• HR Software
• Human Resources (HR) Metrics
• Human Resources (HR) Policies
• Human Resources (HR) Service Delivery
• Human Resources (HR) Shared Services
• Human Resources Assistance
• Human Resources Management (HRM)
• Inclusion
• Intellectual Curiosity {+ 6 more}

Desired Languages

(If blank, desired languages not specified)