Hardware Engineer: Reliability & Root-Cause Expert

Teradyne; Lapu-Lapu; On-site; PHP 600,000 - 760,000; Full time

Job summary

Teradyne in the Philippines seeks a Hardware Engineer to support the reliability and lifecycle sustainability of complex hardware systems. You will analyze field and production issues, drive root cause analysis, implement corrective actions, and partner with cross‑functional teams to improve product quality, serviceability and customer satisfaction.

You will lead investigations on hardware failures, support sustaining engineering changes, and provide technical guidance for customer escalations

Qualifications

• Bachelor’s or master’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related technical discipline.
• 3–5 years of experience in hardware engineering, sustaining engineering, reliability engineering, product support, test engineering, or a related role.
• Experience with hardware troubleshooting, board-level diagnostics, failure analysis, test methods, and component-level investigation.
• Knowledge of structured problem-solving and quality methods such as root cause analysis, corrective and preventive action, 5-Why, 8D, FRACAS, or similar approaches.
• Working knowledge of schematic review, PCB design concepts, component selection, bill of materials management, lifecycle planning, and applicable product compliance requirements.
• Strong analytical thinking, clear communication, cross-functional collaboration, attention to detail, and commitment to product quality and customer success.

Responsibilities

• Perform hardware failure analysis for returned products, production issues, field failures, and customer‑reported concerns using structured problem‑solving methods.
• Lead root cause analysis and corrective action activities to improve product reliability, reduce repeat failures, and strengthen overall quality performance.
• Support sustaining engineering changes, including component evaluation, alternate part qualification, design updates, documentation updates, and obsolescence management.
• Collaborate with engineering, manufacturing, repair, quality, and field support teams to resolve technical issues, improve diagnostics, and enhance test and repair processes.
• Provide technical guidance for customer or field escalations, including containment planning, failure trend analysis, and follow‑through on corrective and preventive actions.

Skills

Hardware troubleshooting

Board-level diagnostics

Failure analysis

Test methods

Component-level investigation

Education

Bachelor’s or Master’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related technical discipline

Job description

Teradyne in the Philippines seeks a Hardware Engineer to support the reliability and lifecycle sustainability of complex hardware systems. You will analyze field and production issues, drive root cause analysis, implement corrective actions, and partner with cross‑functional teams to improve product quality, serviceability and customer satisfaction.

You will lead investigations on hardware failures, support sustaining engineering changes, and provide technical guidance for customer escalations