GxP IT Application Owner & BA — Hybrid (Boston)

D-ploy; Boston; Hybrid; PHP 5,678,000 - 7,571,000; Full time

Benefits offered by this job

Referral program

Company-sponsored events

Professional development opportunities

Job summary

D-ploy is seeking an IT Application Owner / Business Analyst to lead technology initiatives within a regulated pharma environment. The role combines project management with hands-on delivery of GxP-validated systems, especially around Microsoft 365, SharePoint, Planner and Monday.com.

You will collaborate with stakeholders, vendors and IT teams to plan, coordinate and deliver technology projects, with a hybrid work model and occasional onsite presence in the Boston area.

Qualifications

• 5+ years of relevant experience in IT Business Analysis, Application Management or Technology Ownership.
• Strong knowledge of Microsoft 365, particularly SharePoint and Microsoft Planner.
• Hands-on experience with Monday.com, including platform administration and configuration.
• Proven experience in system administration, application configuration and ongoing support.
• Solid understanding of business analysis, requirements gathering and solution design.
• Experience working with external IT service providers or Managed Service Providers (MSPs).
• Strong stakeholder management, communication and problem-solving skills.
• Knowledge of Workato or application integrations is an advantage.
• Proactive, independent and solution-oriented approach to work.
• Business-level English communication skills.
• Ability to work in a hybrid arrangement with occasional onsite presence in the Boston area.
• Valid criminal record extract, not older than three months, required.
• Broad range of tasks and responsibilities.
• Friendly and international working environment.
• Professional development opportunities.
• Referral program ("Fishing for Friends").
• Company-sponsored events.

Responsibilities

• Act as Technology Owner for business applications, primarily Microsoft 365 (SharePoint, Planner) and Monday.com.
• Take responsibility for system administration, configuration, maintenance and ongoing management of assigned applications.
• Gather and analyze business requirements, translating them into effective technical solutions.
• Design and recommend solutions to improve business processes and application functionality.
• Coordinate with Managed Service Providers (MSPs) to ensure smooth day-to-day operation and support of applications.
• Define and manage the mid- and long-term strategy and development of assigned technologies.
• Collaborate with business stakeholders, capability owners and IT teams to align technology solutions with business needs.
• Oversee application integrations, particularly between Monday.com and Workato.
• Support continuous improvement, troubleshooting and optimization of existing applications.

Skills

Microsoft 365

SharePoint

Monday.com

Workato

Stakeholder management

Business English

Tools

Microsoft Planner

SharePoint

Monday.com

Workato

Job description

D-ploy is seeking an IT Application Owner / Business Analyst to lead technology initiatives within a regulated pharma environment. The role combines project management with hands-on delivery of GxP-validated systems, especially around Microsoft 365, SharePoint, Planner and Monday.com.

You will collaborate with stakeholders, vendors and IT teams to plan, coordinate and deliver technology projects, with a hybrid work model and occasional onsite presence in the Boston area.