Guest-Focused Security Specialist

NUSTAR Resort; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Job summary

NUSTAR Resort is seeking a Casino Security Officer to join the Casino Security Operations team on a probationary basis. The role focuses on maintaining a safe and secure environment for guests and staff by providing a visible security presence, promptly responding to incidents, and supporting operational departments and customers in line with company standards.

Applicants should be committed to delivering excellent service, possess strong teamwork and communication skills, and be able to handle

Qualifications

• High commitment to delivering customer service.
• Ability to work with a team.
• Effective communication skills.
• High integrity and discretion.
• Self-motivation towards personal performance.
• English and Cantonese/Mandarin are advantageous.

Responsibilities

• Monitor activities within the premises to ensure safety for guests, employees and property.
• Provide visible security presence and respond promptly to incidents.
• Support operational departments and customers while upholding service and safety standards.
• Maintain guest-focused approach and professional image at all times.
• Operate basic security equipment (radios, etc.).
• Participate in fire alarm, emergency and evacuation procedures.

Skills

Customer service

Teamwork

Communication

Integrity

Discretion

Self-motivation

English proficiency

Cantonese/Mandarin (advantage)

Education

Tertiary education

Job description

NUSTAR Resort is seeking a Casino Security Officer to join the Casino Security Operations team on a probationary basis. The role focuses on maintaining a safe and secure environment for guests and staff by providing a visible security presence, promptly responding to incidents, and supporting operational departments and customers in line with company standards.

Applicants should be committed to delivering excellent service, possess strong teamwork and communication skills, and be able to handle