Guest Experience Specialist - Service & Hospitality

GGC Services Inc.; Lapu-Lapu; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading hospitality company in Central Visayas, Lapu-Lapu is seeking individuals to provide excellent customer service in a dining environment. Responsibilities include taking orders, serving food and beverages, and assisting with dining area maintenance. Candidates should preferably hold a Bachelor’s degree in Hospitality Management and have strong communication and customer service skills. Fresh graduates are encouraged to apply. Join a friendly team in a fast-paced setting.

Qualifications

• Fresh Graduate or 0–2 years of experience in the hospitality industry.
• Must possess strong customer service abilities.
• Friendly and attentive demeanor required.

Responsibilities

• Provide excellent customer service to ensure a pleasant dining experience.
• Take orders and serve food and beverages to customers accurately.
• Assist in setting up and cleaning dining areas before and after service.
• Communicate effectively with kitchen staff to ensure timely food delivery.
• Handle customer inquiries and complaints with professionalism and courtesy.

Skills

Proficient in English

Excellent communication skills

Customer-oriented

Strong waitering skills

Education

Bachelor’s degree in Hospitality Management or related field

Job description

A leading hospitality company in Central Visayas, Lapu-Lapu is seeking individuals to provide excellent customer service in a dining environment. Responsibilities include taking orders, serving food and beverages, and assisting with dining area maintenance. Candidates should preferably hold a Bachelor’s degree in Hospitality Management and have strong communication and customer service skills. Fresh graduates are encouraged to apply. Join a friendly team in a fast-paced setting.