Guest Experience Specialist

Cabalen Management Co., Inc.; Quezon City; On-site; PHP 200,880 - 279,000; Full time

Job summary

A local restaurant chain in Quezon City seeks a dynamic staff member to ensure guest satisfaction by providing exceptional dining experiences. Responsibilities include greeting guests, escorting them to their tables, and directing staff to meet customer needs. Ideal candidates should possess strong communication skills, multitasking capabilities, and flexibility to work shifts. A high school diploma or equivalent is preferred, and candidates must be able to stand for long periods. Join our team and contribute to delivering outstanding service.

Qualifications

• Height must be 5'3".
• Must be able to walk and stand during entire shift.

Responsibilities

• Ensure every guest feels cared for, valued, and respected.
• Escort customers to accommodations.
• Greet customers immediately with a friendly and sincere welcome.
• Respond promptly and courteously to any requests.
• Direct dining room personnel on customer needs.
• Greet incoming and departing guests warmly.
• Answer incoming calls to the restaurant.
• Help dining room staff by setting and clearing tables.
• Contribute to team effort.

Skills

Active listening

Good communication skills

Flexibility to work in shifts

Multitasking

Basic computer literacy

Education

Preferably College or High school diploma

Job description

A local restaurant chain in Quezon City seeks a dynamic staff member to ensure guest satisfaction by providing exceptional dining experiences. Responsibilities include greeting guests, escorting them to their tables, and directing staff to meet customer needs. Ideal candidates should possess strong communication skills, multitasking capabilities, and flexibility to work shifts. A high school diploma or equivalent is preferred, and candidates must be able to stand for long periods. Join our team and contribute to delivering outstanding service.