Guest Experience Lead, Premium Front of House

The Bistro Group; Makati; Sur place; PHP 380 000 - 560 000; Plein temps

Résumé du poste

The Bistro Group in Makati, Philippines is seeking a Front of House Manager to oversee daily FOH operations and ensure hospitality excellence and guest satisfaction. You will lead and develop the FOH team, coordinate with Back of House and management on events and premium dining experiences, and drive service standards and guest recovery to deliver a standout guest experience.

Experience in staff deployment, training, and performance coaching will be essential to maintain a high standard of

Responsabilités

• Oversee daily FOH operations to deliver exceptional hospitality and guest satisfaction.
• Lead, coach, and motivate FOH team; manage manpower deployment, training, and guest recovery.
• Collaborate with Back of House and management to drive sales, events, and a premium dining experience.

Description du poste

The Bistro Group in Makati, Philippines is seeking a Front of House Manager to oversee daily FOH operations and ensure hospitality excellence and guest satisfaction. You will lead and develop the FOH team, coordinate with Back of House and management on events and premium dining experiences, and drive service standards and guest recovery to deliver a standout guest experience.

Experience in staff deployment, training, and performance coaching will be essential to maintain a high standard of