Fine Dining Front of House Lead - Guest Experience

Artisan Cellars and Fine Foods, Inc.; Makati; On-site; PHP 446,000 - 725,000; Full time

Job summary

Artisan Cellars and Fine Foods, Inc. in Makati is seeking an experienced Front of House Manager to lead daily dining operations, ensure guest satisfaction, and uphold high presentation standards.

You will train and motivate front of house staff, manage reservations and seating flow, handle guest inquiries, and maintain service excellence in a fast-paced fine dining environment. Ideal candidates have a degree in F&B or Hospitality, 3–5 years in fine dining, excellent interpersonal skills, and a

Qualifications

• Oversee daily front of house operations to ensure guest satisfaction.
• Train, supervise, and mentor front of house staff to create a cohesive team.
• Manage reservations and walk-in guests to optimize seating and dining flow.
• Handle guest inquiries, concerns, and feedback with professionalism and sensitivity.
• Maintain cleanliness and presentation standards throughout the dining area.

Responsibilities

• Oversee daily front of house operations to ensure exceptional guest experiences.
• Train, supervise, and mentor front of house staff to create a cohesive team environment.
• Manage reservations and walk-in guests to optimize seating and dining flow.
• Handle guest inquiries, concerns, and feedback with professionalism and sensitivity.
• Maintain cleanliness and presentation standards throughout the dining area.

Skills

Front of House

Team Leadership

Guest Service

Reservations

Education

Bachelor's degree in F&B / Hospitality

Tools

POS Systems

Job description

Artisan Cellars and Fine Foods, Inc. in Makati is seeking an experienced Front of House Manager to lead daily dining operations, ensure guest satisfaction, and uphold high presentation standards.

You will train and motivate front of house staff, manage reservations and seating flow, handle guest inquiries, and maintain service excellence in a fast-paced fine dining environment. Ideal candidates have a degree in F&B or Hospitality, 3–5 years in fine dining, excellent interpersonal skills, and a