Guest Experience Lead — Flexible Hours & Team Collaboration

Bravefoods Global Concepts Holdings Inc.; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

A premier dining establishment in Mandaluyong is seeking a Front of House team member to deliver exceptional customer service. Responsibilities include greeting guests, taking orders, serving food and drinks, and maintaining a clean atmosphere. The ideal candidate has strong communication skills, a professional demeanor, and availability for flexible hours, including evenings and weekends. Training on food and beverage knowledge will be provided.

Qualifications

• Previous FOH or customer service experience preferred.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Knowledge of food and beverage menus, including allergens.

Responsibilities

• Greet and seat guests in a friendly, professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks to guests with attention to detail.
• Maintain cleanliness and organization of front-of-house areas.
• Handle guest inquiries, feedback, and complaints.
• Process payments using POS systems.

Skills

Strong communication

Interpersonal skills

Multitasking

Calm under pressure

Professional appearance

Tools

POS system

Job description

A premier dining establishment in Mandaluyong is seeking a Front of House team member to deliver exceptional customer service. Responsibilities include greeting guests, taking orders, serving food and drinks, and maintaining a clean atmosphere. The ideal candidate has strong communication skills, a professional demeanor, and availability for flexible hours, including evenings and weekends. Training on food and beverage knowledge will be provided.