Guest Experience Host - Flexible Shifts & Service Excellence

New Bistro Deli (Big R) - Cainta; Rizal; On-site; PHP 167,000 - 279,000; Full time

Job summary

A local restaurant in Nueva Ecija, Rizal is seeking candidates for a role focused on providing excellent customer service in a dining environment. Responsibilities include greeting guests, taking orders, serving food and drinks, and maintaining cleanliness in the dining area. Ideal candidates will have experience in food service, strong communication skills, and a commitment to customer satisfaction.

Qualifications

• Previous experience in a food service or customer-facing role is a plus.
• Ability to stand, walk, and carry trays for extended periods.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A strong commitment to providing an outstanding guest experience.

Responsibilities

• Greet and seat guests, providing a warm and friendly atmosphere.
• Take food and beverage orders accurately and relay them to the kitchen or bar staff.
• Serve food and drinks promptly, ensuring that all items meet the client’s expectations for quality and presentation.
• Ensure cleanliness and organization of dining areas, including setting up and clearing tables.
• Monitor guests’ needs, refilling drinks and providing additional items as necessary.
• Respond to customer inquiries and requests in a polite and professional manner.
• Handle cash or card transactions, ensuring accurate processing of payments.
• Assist in maintaining stock levels and assisting with inventory when required.
• Collaborate with kitchen and other staff to ensure smooth and efficient service.
• Follow all food safety and health guidelines to ensure a clean and safe environment for guests.

Job description

A local restaurant in Nueva Ecija, Rizal is seeking candidates for a role focused on providing excellent customer service in a dining environment. Responsibilities include greeting guests, taking orders, serving food and drinks, and maintaining cleanliness in the dining area. Ideal candidates will have experience in food service, strong communication skills, and a commitment to customer satisfaction.