Guest Experience Coordinator - Front Desk & Office Ops

FPD Asia Property Services, Inc.; Makati; On-site; PHP 279,000 - 446,000; Full time

Job summary

A property management company in Makati is seeking a customer service professional to assist guests and clients with inquiries. Responsibilities include managing business communications, monitoring tenant complaints, and coordinating office reservations. The ideal candidate holds a BS degree and has at least one year of relevant experience. Proficiency in English and strong interpersonal skills are required. The position is office-based in a non-hazardous environment.

Qualifications

• At least 1 year work experience in a similar role.
• Proficient oral and written English communication.
• Knowledgeable in office administration and housekeeping services.

Responsibilities

• Assist walk-in guests and clients with inquiries.
• Receive and relay business calls to appropriate individuals.
• Monitor and record log-in and log-out time of guests.

Skills

Customer service

Interpersonal relations

Negotiation

Attention to detail

Office administration

Education

BS Degree Holder

Tools

Microsoft Office

FPD Nexus

Virtual Meeting Applications

Job description

A property management company in Makati is seeking a customer service professional to assist guests and clients with inquiries. Responsibilities include managing business communications, monitoring tenant complaints, and coordinating office reservations. The ideal candidate holds a BS degree and has at least one year of relevant experience. Proficiency in English and strong interpersonal skills are required. The position is office-based in a non-hazardous environment.