Growth-Focused Sales Support Specialist

Ryu Staffing Services; Cebu City; Remote; PHP 335,000 - 614,000; Full time

Job summary

Ryu Staffing Services in Cebu City is seeking an energetic sales representative to actively seek out and engage customer prospects. You will provide solutions for every customer to drive revenue growth and add new customers.

Responsibilities include troubleshooting orders, supporting the sales team with data and guides, developing KPIs, managing tracking tools, reviewing orders, coordinating with account managers, staying updated on product launches, and suggesting process improvements.

Qualifications

• Proven work experience as a Sales support specialist or Sales support associate.
• Hands on experience with ERP and CRM systems.
• Proficiency with MS Office Suite, particularly MS Excel.
• In-depth understanding of sales principles and customer service practices.
• Excellent communication skills.
• Analytical and multitasking skills.
• Teamwork and motivational skills.
• BS degree in Marketing or associates degree in relevant field a plus.

Responsibilities

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
• Provide data and guides to help the sales team.
• Develop and monitor performance indicators.
• Manage sales tracking tools and report on important information.
• Keep record of sales trends.
• Liaise with account managers to develop specific sales strategies.
• Stay up-to-date with new product and feature launches and ensure sales team is on board.
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience.
• Suggest sales process improvements.

Skills

Excellent communication skills

Analytical skills

Multitasking skills

Teamwork and motivational skills

Education

BS degree in Marketing

Associate degree in relevant field

Tools

ERP systems

CRM systems

MS Office Suite

MS Excel

Job description

Ryu Staffing Services in Cebu City is seeking an energetic sales representative to actively seek out and engage customer prospects. You will provide solutions for every customer to drive revenue growth and add new customers.

Responsibilities include troubleshooting orders, supporting the sales team with data and guides, developing KPIs, managing tracking tools, reviewing orders, coordinating with account managers, staying updated on product launches, and suggesting process improvements.