GRC Specialist I - Security & Compliance

Concentrix Philippines; Cebu City; Presencial; PHP 600.000 - 900.000; Tempo integral

Resumo da vaga

Concentrix Philippines is seeking a Specialist I in Governance, Risk & Compliance to drive the program across a client contact center environment. The role involves coordinating audits, conducting risk assessments, and ensuring compliance with CNX security standards and contractual obligations.

You will collaborate with IT Ops, Training and Quality, support incident response, and drive awareness and investigations as required to maintain a robust security posture and meet client expectations.

Qualificações

• Experience in governance, risk and compliance for contact center environments.
• Ability to conduct audits and assessments.
• Ability to coordinate with cross-functional teams.

Responsabilidades

• Drive governance, risk and compliance programs for the client/customer contact centers.
• Facilitate audits, assessments and inspections, including remediation planning.
• Conduct internal assessments to strengthen security practices across site functions.
• Provide updates to site leadership on security initiatives and progress.
• Manage security incidents and investigations per internal processes.
• Lead risk assessments and security awareness activities across personnel.

Conhecimentos

Governance

Risk assessment

Audits

Security

Descrição da vaga

Concentrix Philippines is seeking a Specialist I in Governance, Risk & Compliance to drive the program across a client contact center environment. The role involves coordinating audits, conducting risk assessments, and ensuring compliance with CNX security standards and contractual obligations.

You will collaborate with IT Ops, Training and Quality, support incident response, and drive awareness and investigations as required to maintain a robust security posture and meet client expectations.