Graphic Designer And Shopify Support

CO Careers; Pampanga; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Health and welfare benefits (HMO, SSS,

PhilHealth, Pag-IBIG, 13th-month pay

In-office swimming pool

CO Club gaming lounge

CO Academy for growth

Travel opportunities to US/UK/Austral

Paid holidays and wellness leave

COol & flexible workplace

Yearly performance appraisals and COLe

Job summary

CO Careers is seeking an experienced Graphic Designer with Shopify support skills to manage production artwork, product designs, and maintain e-commerce sites and customer portals. You will update product information, enhance website content, and coordinate with sales and production teams to ensure timely delivery of projects.

The role requires a tertiary graphic design qualification, 3+ years of experience, and strong Photoshop/Illustrator/InDesign skills, with attention to detail and ability

Qualifications

• Tertiary Qualification in Graphic Design.
• 3+ years experience as a Graphic Designer.
• Strong understanding of e-commerce platforms and their backend processes (Shopify).
• Strong attention to detail and accuracy and able to work to briefs well organized and able to multi task while managing deadlines and competing priorities.
• Graphic design skills including Photoshop, Illustrator & InDesign skills.
• Strong interpersonal and communication skills
• Ability to work under pressure, working to tight deadlines within a fast-paced environment
• Ability to work collaboratively in a dynamic team environment
• Must be self-motivated, and have a positive can-do attitude.
• Passion for customer service.

Responsibilities

• Artwork Management: Create production templates for printed, manufactured and outsourced products.
• Efficiently store artwork and templates with accuracy.
• Quick response print file creation from inbound design requests.
• Creating proofs through InDesign/Illustrator for production samples and client approval.
• Following the production art process so jobs are accurate and ready for production.
• Be part of the production team to ensure accuracy of finished products.

Skills

Graphic design

Shopify

E-commerce support

Attention to detail

Communication

Time management

Education

Tertiary qualification in Graphic Design

Tools

Photoshop

Illustrator

InDesign

Shopify backend

Job description

Job Description:

Position Title: Graphic Designer and Shopify Support

Work Set Up: On-Site

Schedule: 6:00 AM - 3:00 PM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga

Quick Rundown: We are looking for an experienced Graphic Designer with e-commerce support skills to create production-ready artwork, manage product designs, and maintain the company's e-commerce websites and customer portals. The role also involves updating product information, improving website content, and coordinating with sales and production teams to ensure accurate and timely delivery of projects.

What You'll Do:

Artwork Management

• Create production templates for printed, manufactured and outsourced products
• Efficiently store artwork and templates with accuracy.
• Quick response print file creation from inbound design requests
• Creating proofs through Indesign/Illustrator for production samples and client approval
• Following the production art process so jobs are accurate and ready for production.
• Be part of the production team to ensure accuracy of finished products.

E-commerce & Customer web portals

• Updating, adding and removing products as required, including imagery, prices & description.
• Troubleshooting and problem solving to enhance customer experience with sales portals and website
• Ensuring accurate master data management alignment with ERP system.
• Website and Portal improvements – Layout, text, graphics etc .
• Creating images and designs for online products or promotional activity
• Troubleshooting and problem solving.

Production and Print Support

• Collaborate with other Team Members including the sales team, graphic designers, and Production Team Leaders / Managers to ensure timely completion of printing projects.
• Provide artwork and printing support to meet production deadlines.

What We're Looking For:

• Tertiary Qualification in Graphic Design.
• 3+ years experience as a Graphic Designer
• Strong understanding of e-commerce platforms and their backend processes (Shopify).
• Strong attention to detail and accuracy and able to work to briefs well organized and able to multi task while managing deadlines and competing priorities
• Graphic design skills including Photoshop, Illustrator & InDesign skills.
• Strong interpersonal and communication skills
• Ability to work under pressure, working to tight deadlines within a fast-paced environment
• Ability to work collaboratively in a dynamic team environment
• Must be self-motivated, and have a positive can-do attitude.
• Passion for customer service.

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here’s what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!