GPU Data Center Ops Lead | On-Site Incident Command

Nava; Metro Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Nava seeks an Infrastructure Operations Lead to oversee performance across its high-density GPU data center footprint. This on-site role anchors vendor governance, incident command, and SLA adherence across MSP, Colo providers, and enterprise clients.

You will drive RCA investigations, audit vendor RCAs, and coordinate across vendor engineering teams to enforce standards and ensure rapid recovery from outages. Strong leadership and communication are essential.

Qualifications

• Bachelor’s degree in CS, engineering, or equivalent practical experience.
• 5+ years in data center infrastructure operations with vendor management.
• Experience enforcing SLAs and managing high-density GPU/HPC platforms.
• Proven crisis management and incident response leadership.
• Strong stakeholder communication and RCA audit skills.
• Knowledge of enterprise server platforms and data center facilities.

Responsibilities

• Govern vendor and service delivery to enforce SLAs and repair workflows.
• Act as On-Site Incident Commander during outages and coordinate recovery.
• Provide real-time updates to executives and enterprise clients during major outages.
• Lead RCA investigations and audit vendor RCAs to drive permanent fixes.
• Serve as SME for complex GPU/HPC escalations and enforce standards.

Skills

Vendor management

SLA enforcement

Crisis management

Stakeholder communication

RCA expertise

GPU/HPC infrastructure

Data center operations

Technical escalation

Education

Bachelor’s degree in CS/Engineering

Tools

NVIDIA Blackwell GPUs

RoCE

InfiniBand

Job description

Nava seeks an Infrastructure Operations Lead to oversee performance across its high-density GPU data center footprint. This on-site role anchors vendor governance, incident command, and SLA adherence across MSP, Colo providers, and enterprise clients.

You will drive RCA investigations, audit vendor RCAs, and coordinate across vendor engineering teams to enforce standards and ensure rapid recovery from outages. Strong leadership and communication are essential.