GOMO Product Owner

Globe Telecom, Inc.; Manila; On-site; PHP 1,200,000 - 2,300,000; Full time

Job summary

Globe Telecom, Inc. is seeking a Product Owner to own the vision, roadmap, and delivery of GOMO's Engagement & Ecosystem features.

You will design customer-centric experiences that drive engagement by combining customer insights, data, and business priorities into scalable digital solutions. Responsibilities include owning end-to-end product strategy, defining product requirements and backlogs, and driving alignment with leadership.

Qualifications

• Product ownership and roadmap development
• Stakeholder management and communication
• Experience designing digital customer journeys
• Data-driven decision making and hypothesis testing

Responsibilities

• Own end-to-end product strategy for Engagement & Ecosystem initiatives.
• Translate customer needs and business goals into product requirements and backlogs.
• Lead roadmap planning, prioritization, and delivery timelines with leadership.
• Enhance digital experiences to increase engagement, loyalty, and advocacy.

Job description

## GOMO Product OwnerApplylocations: 20F The Globe Towertime type: Full timeposted on: Posted Todayjob requisition id: R0000021226At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**GOMO is looking for a Product Owner who will own the vision, roadmap, and delivery of GOMO's Engagement & Ecosystem features and products. You will design customer-centric experiences that drive engagement and loyalty by combining customer insights, behavioral data, and business priorities into scalable digital solutions.**DUTIES AND RESPONSIBILITIES:**### ### **PRODUCT & EXPERIENCE STRATEGY*** ### Own the end-to-end design of customer experiences across key engagement and ecosystem journeys.* Define and continuously refine experience based on customer insights, behavioral trends, business objectives, and market opportunities.* Conduct product fit assessments to ensure new and existing features address customer needs and business goals.****PRODUCT ROADMAP***** Define and own the product roadmap for Engagement & Ecosystem initiatives aligned with GOMO's engagement strategy.* Translate customer and business requirements into product requirements, user stories, and prioritized backlogs.* Drive alignment on priorities, roadmap, dependencies, and delivery timelines and present roadmap updates and initiative performance to leadership.****### **CUSTOMER EXPERIENCE & ECOSYSTEM DEVELOPMENT*** Design and enhance digital experiences that increase customer engagement, loyalty, and advocacy beyond connectivity.* Lead the development of strategic ecosystem and experience initiatives including: + WanderJoy and partner experiences + Customer Care + Personalized engagement + Rewards, loyalty, and engagement features* Conduct regular product reviews and recommend enhancements based on data, insights, and evolving customer needs.### **Equal Opportunity Employer** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed hereMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.### About UsGlobe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.