Digital Product Owner

Globe Telecom, Inc.; Philippines; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Globe Telecom, Inc. in the Philippines seeks a seasoned Product Owner to lead digital experiences across channels, defining the feature roadmap, guiding cross-functional teams, and ensuring data-driven improvements that engage customers at scale.

You will act as the single point of contact for channel-related discussions, translating business priorities into actionable plans, and driving delivery of high-impact digital initiatives aligned with Globe's strategic goals.

Qualifications

• Proven experience as a Product Owner building digital experiences.
• Ability to translate business needs into product requirements and roadmaps.
• Strong focus on user experience and data-driven decision making.

Responsibilities

• Prioritize feature roadmap and product backlog.
• Co-create experiences for digital channels with cross-functional teams.
• Grow usage and penetration of digital experiences.
• Implement continuous channel improvements based on feedback and metrics.
• Serve as single point of contact for channel-related discussions.

Skills

Feature roadmap

Customer insight

Product strategy

Stakeholder management

Education

Business or IT degree

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Responsible for the continuous growth and improvement of digital channels that engage customers at scale toward building lasting relationships. The team ensures our target experiences across episodes reach our customers -- managing a prioritized roadmap of features, co-creating experiences with cross-functional teams, growing the usage of experiences, and closing the loop on channel improvements.

Duties and Responsibilities

• Prioritizing feature roadmap
• Co-creating experiences for digital channels
• Growing the penetration and usage of experiences
• Implementing continuous channel improvements
• Understanding business priorities and context and acting as the single point of contact for channel-related discussions

Competencies

• Product Execution: feature specification, product delivery, product quality
• Customer Insight: fluency with data, voice of the customer, user experience design
• Product Strategy: business outcome ownership, product vision and roadmapping, strategic impact
• Influencing People: stakeholder management, team leadership

Requirements

• 10 years of proven experience as a Product Owner with a mandatory background in building digital experiences, encompassing product initiatives, business development, user experience design, or a related field.
• Must be a graduate of a business or IT course.

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here.

Make Your Passion Part of Your Profession.

Attracting the best and brightest Talents is pivotal to our success.

If you are ready to share our purpose of Creating a Globe of Good.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers’ growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose

In everything we do, we treat people right to create a Globe of Good.

Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.