Golf Receptionist

Filinvest Development Corporation; Mabalacat; On-site; PHP 223,200 - 334,800; Full time

Job summary

A hospitality company in Pampanga is seeking a Golf Receptionist / Cashier to manage guest transactions and provide exceptional service. This role involves processing payments, issuing receipts, and ensuring compliance with financial controls. Ideal candidates will have a Bachelor's degree in a related field, 1-2 years of relevant experience, excellent numerical and communication skills, and the ability to perform under pressure. The position requires working weekends and holidays and contributes to a seamless guest experience.

Qualifications

• 1-2 years of experience in cashiering, front office, or customer service role, preferably in hospitality or golf operations.
• Knowledge of basic accounting principles and cash handling procedures.
• Ability to work weekends and holidays with a professional demeanor.

Responsibilities

• Process payments accurately for green fees, rentals, and pro shop purchases using the POS system.
• Issue official receipts and reconcile transactions at the end of each shift.
• Provide assistance to guests, explaining rates and promotions.

Skills

Numerical skills

Communication skills

Attention to detail

Guest-oriented approach

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

POS system

Job description

Filinvest Hospitality: Quest Plus Conference Center Clark

The Golf Receptionist / Cashier is responsible for delivering a seamless guest experience by efficiently managing golf-related transactions and front desk operations. This role ensures accurate cashiering, compliance with financial procedures, and exceptional guest service, contributing to a smooth arrival and departure experience for all golfers.

Key Responsibilities

• Process payments accurately for green fees, driving range usage, rentals, and pro shop purchases using the POS system
• Issue official receipts and ensure all transactions are properly recorded and reconciled at the end of each shift
• Handle various payment methods (cash, credit card, charge-to-room, membership) in compliance with company policies
• Provide professional and courteous assistance to guests, including explaining rates, packages, and promotions
• Address guest billing inquiries and coordinate with relevant departments for timely resolution
• Ensure strict adherence to financial controls, company policies, and BIR regulations
• Safeguard cash, POS systems, and confidential financial information at all times
• Coordinate with Golf Operations, Bag Drop, and Pro Shop to ensure efficient guest flow
• Maintain cleanliness and organization of the reception/cashiering area and support operational needs as required

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Previous experience in handling POS and financial systems is an advantage
• At least 1–2 years of experience in a cashiering, front office, or customer service role (preferably in hospitality or golf operations)
• Strong numerical skills with high attention to detail and accuracy in handling transactions
• Excellent communication and interpersonal skills with a guest-oriented approach
• Knowledge of basic accounting principles, cash handling procedures, and financial controls
• Ability to work in a fast-paced environment, including weekends and holidays, with a professional and composed demeanor
• Willing to work in Clark