Global Travel Resolution Specialist | Multi-Skill Expert
Travel + Leisure Global Support Services (Philippines) Inc.
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Job summary
Travel + Leisure Co. is seeking a Customer Resolution Multi Skill Specialist in the Philippines to support RCI members and travel partners.
You will handle escalated calls and emails, place outbound contacts, and act with supervisory authority to resolve issues and guide resort staff toward positive outcomes. You will use knowledge of RCI programs such as Weeks, Points, Clubs and ARN, interpret policies, and document interactions to ensure consistent service.
Job description
Travel + Leisure Co. is seeking a Customer Resolution Multi Skill Specialist in the Philippines to support RCI members and travel partners.
You will handle escalated calls and emails, place outbound contacts, and act with supervisory authority to resolve issues and guide resort staff toward positive outcomes. You will use knowledge of RCI programs such as Weeks, Points, Clubs and ARN, interpret policies, and document interactions to ensure consistent service.
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