Global Technology Operations Leader

Allegis Global Solutions (Philippines) Corporation; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Allegis Global Solutions is seeking a Technology Operations Manager to lead a globally aligned team from Manila. You will drive leadership, capability development, and escalation ownership, partnering with global stakeholders.

Based in Ortigas Pasig, the role requires night shift flexibility and a focus on continuous improvement, data-driven decisions, and alignment to AGS operating models.

Qualifications

• Experience leading teams in a global, multi-time zone environment.
• Familiarity with MSP/VMS environments and reporting.
• Ability to translate technical data into business insights.

Responsibilities

• Lead, develop and inspire a global Technology Operations team.
• Own escalation, risk management and stakeholder alignment.
• Drive capability uplift and adherence to global standards.
• Ensure SLA and EBR targets are met with coaching and accountability.
• Build strong relationships with internal and external stakeholders across time zones.

Skills

Leadership

VMS Experience

MS Office

Data interpretation

Communication

Education

BA/BS in Business or Technical Field

Tools

Salesforce

Job description

Allegis Global Solutions is seeking a Technology Operations Manager to lead a globally aligned team from Manila. You will drive leadership, capability development, and escalation ownership, partnering with global stakeholders.

Based in Ortigas Pasig, the role requires night shift flexibility and a focus on continuous improvement, data-driven decisions, and alignment to AGS operating models.