Global Supply Chain & Customer Success Lead

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive pay

Annual bonus

Hybrid/remote work

Private medical care

Life insurance

Pension and savings

Family leave benefits

Training programs

Job summary

Hammerjack Pty Ltd in the Philippines seeks a Global Supply Chain & Customer Service Specialist to support end-to-end operations within the GBS scope, ensuring timely and accurate supply of materials to markets and partners. You’ll collaborate with factories, suppliers, logistics partners, Finance, R&D, and markets to keep the supply chain running smoothly.

You will handle Customer Service and Supply Chain activities in SAP ECC, IBP, and Transportation modules, providing reliable

Qualifications

• 3-5 years of experience in Supply Chain and Customer Service in a multinational company.
• At least 12 months in a GSC&CS Associate role.
• Proficient in English (written & spoken).

Responsibilities

• Coordinate phase-in/phase-out of portfolio for markets/customers/factories.
• Process Sales and Purchase Orders in SAP ECC/IBP with accurate parameters for detailed order output.
• Ensure continuous supply and shipments, minimizing write-offs per customer requirements with factories, suppliers, freight forwarders, carriers and warehouses.
• Collaborate with Finance on Accounts Receivable/Accounts Payable matters and month/quarter/year-end closing.
• Liaise with forwarders/carriers for transport document establishment.
• Build company service-related purchase orders as recorded.

Skills

English proficiency

Logistics knowledge

Organizational skills

Microsoft Office

Education

High School Diploma

Commercial Diploma

Tools

SAP Hana

ERP systems

Job description

Hammerjack Pty Ltd in the Philippines seeks a Global Supply Chain & Customer Service Specialist to support end-to-end operations within the GBS scope, ensuring timely and accurate supply of materials to markets and partners. You’ll collaborate with factories, suppliers, logistics partners, Finance, R&D, and markets to keep the supply chain running smoothly.

You will handle Customer Service and Supply Chain activities in SAP ECC, IBP, and Transportation modules, providing reliable