Global Services Strategy Director – Commercial & Strategic Solutions

Johnson & Johnson; Pateros; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Johnson & Johnson Global Services is seeking a senior leader to shape service strategy for Offer Development, Contract Management, and Regulatory Affairs. The role focuses on governance, performance optimization, and cross‑functional collaboration across regions, delivering value and risk management at scale.

The successful candidate will drive capability development, change management, and enterprise-wide standards while guiding executive decisions and ensuring compliant, customer-centered

Qualifications

• Minimum 10 years of experience in operations and process management.
• Experience in a shared services environment is required.
• Ability to lead across regions and functions.
• Excellent communication and stakeholder engagement skills.
• Proven track record delivering governance, performance, and cost controls.

Responsibilities

• Set the service strategy and governance for Offer Development, Contract Management, and Regulatory Affairs.
• Lead end-to-end process improvement and performance reviews across the Global Services portfolio.
• Partner with senior leaders to define capability, operating models, and roadmaps.
• Drive enterprise change, standardization, and continuous improvement across regions.
• Oversee budget, resource allocation, and compliance with financial controls.

Skills

Process improvement

Digital automation

People leadership

Stakeholder management

Change management

Strategic thinking

Job description

Johnson & Johnson Global Services is seeking a senior leader to shape service strategy for Offer Development, Contract Management, and Regulatory Affairs. The role focuses on governance, performance optimization, and cross‑functional collaboration across regions, delivering value and risk management at scale.

The successful candidate will drive capability development, change management, and enterprise-wide standards while guiding executive decisions and ensuring compliant, customer-centered