Global Services Architect – Pre-Sales & Solution Design

NCR Atleos; Philippines; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

NCR Atleos, headquartered in Atlanta, seeks a Services Architect to shape complex service solutions across managed services and multi-country models. You will work with sales, account management, delivery, commercial, legal, and operations to design solutions that are practical, scalable, and aligned with customer needs.

You will lead the services solutioning process from qualification through design, costing, proposal support, governance reviews, and contract alignment, helping create

Qualifications

• Experience in a customer-facing service design, pre-sales, solution architecture, or managed services role.
• Understanding of managed services, support models, service operations, and related technical concepts.
• Ability to translate customer requirements into structured service solutions and commercially sound proposals.
• Experience working with multiple stakeholders across sales, delivery, finance, legal, and operations.
• Strong communication and presentation skills to explain complex ideas clearly and professionally.
• Commercial awareness and confidence supporting costing, assumptions management, and contract discussions.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in MS Word, Excel, and PowerPoint.

Responsibilities

• Lead the design of service solutions across managed services, support services, and multi-country customer environments.
• Translate requirements into clear, deliverable service models with governance and transition considerations.
• Develop scope, assumptions, governance, and operating models for services.
• Support costing, pricing inputs, proposal development, and commercial positioning with sales, finance, and delivery.
• Drive internal approvals and governance reviews to ensure feasibility and compliance.
• Contribute to customer presentations, proposal defense, and contract support during the sales cycle.
• Partner with regional and global teams to build scalable, competitive service solutions.
• Continuously improve templates and reusable assets for future opportunities.

Skills

Service design

Pre-sales

Solution architecture

Managed services

Stakeholder engagement

Costing and pricing

Governance and approvals

Strong communication

Education

Bachelor's degree in business, engineering, computer science, information systems, economics, or related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

NCR Atleos, headquartered in Atlanta, seeks a Services Architect to shape complex service solutions across managed services and multi-country models. You will work with sales, account management, delivery, commercial, legal, and operations to design solutions that are practical, scalable, and aligned with customer needs.

You will lead the services solutioning process from qualification through design, costing, proposal support, governance reviews, and contract alignment, helping create