Global Reconciliation Lead

State Street; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Inclusive development opportunities

Flexible work-life support

Paid volunteer days

Employee networks

Job summary

State Street seeks an experienced Reconciliation Manager to lead the daily operations of the Reconciliation Management team. You will supervise processes for Cash, Position, and Non-Core reconciliations while maintaining client satisfaction and meeting SLAs.

The role requires strong communication with global teams, risk awareness, and the ability to drive improvements across regions. A finance-related degree and 5–7 years of experience are preferred.

Qualifications

• Degree in finance, business, technology or related field with 5-7 years of experience.
• Proven client communication and interaction at all levels.
• Deep understanding of Middle/Back Office operations across mutual funds and related assets.
• Familiarity with TLM/TLP and Intellimatch; knowledge of wide tech tools is a plus.
• Advanced MS Excel, Access, Word and PowerPoint skills.

Responsibilities

• Supervise and manage day-to-day activities of the Reconciliation Management team for designated units or clients.
• Drive process excellence in reconciliation through proactive exception lifecycle management.
• Ensure quality service delivery and maintain positive client sentiment, including direct client interactions.
• Support robust risk management and control practices.
• Lead transformation projects and manage KPIs, KRIs, and OKRs for the group.
• Communicate effectively with clients and SSC management for timely follow-up and resolution.
• Provide guidance and development opportunities to team members.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Change management

Education

Finance/Business degree with 5-7 years experience

Tools

TLM/TLP

Intellimatch

SQL

Python

AI

Job description

State Street seeks an experienced Reconciliation Manager to lead the daily operations of the Reconciliation Management team. You will supervise processes for Cash, Position, and Non-Core reconciliations while maintaining client satisfaction and meeting SLAs.

The role requires strong communication with global teams, risk awareness, and the ability to drive improvements across regions. A finance-related degree and 5–7 years of experience are preferred.