Global Project Maintenance Analyst

Comrise Technology; Taguig; On-site; PHP 360,000 - 480,000; Full time

Job summary

Comrise Technology in Taguig, Philippines is seeking an experienced Billing Specialist to join our shared services team. The role focuses on project accounting, AR processes, and customer interactions, with an emphasis on accuracy, SLAs, and data integrity.

You will review setup requests, process changes, and weekly reports, collaborate with reviewers and supervisors, and contribute to continuous process improvements while maintaining a professional image across channels.

Qualifications

• 2+ years of Billing experience.
• Experience with Oracle ERP Project Accounting and AR.
• Strong data entry and accounting process understanding.
• Excellent verbal and written communication.
• Able to work under pressure and meet deadlines.
• Detail-oriented with strong Excel/Word/Access skills.
• Customer-service mindset across multiple channels.

Responsibilities

• Review project setup requests for terms, signatures and approvals.
• Setup indirect and special project code requests.
• Process project changes and updates requested by the business.
• Perform peer reviews on changes for accuracy.
• Generate and review weekly exception reports.
• Ensure work aligns with SLA objectives and assist continuous improvements.

Skills

Customer service

Communication

Detail oriented

MS Excel

MS Word

MS Access

MS PowerPoint

Data entry

Teamwork

Problem solving

Adaptability

Interpersonal skills

Negotiation

Accounting knowledge

Education

Associates degree in Accounting, Finance or related field

Tools

Oracle ERP

Job description

Performance Objectives:

Excellence

• Review project setup requests for valid terms and conditions, signatures and approvals
• Setup indirect and special project code requests
• Process project changes and updates requested by the business.
• Perform peer reviews on all changes to ensure accuracy and completeness.
• Perform assigned lead roles and ad hoc tasks
• Generate and perform necessary corrections/actions on the following tasks on a weekly basis:
• Agreements and Budgets Exception Report
• Consolidation Exception Report
• Intellectual Capital Task Validation Report
• Project Classifications Violation Report
• Task DFFs Different from Project Classifications
• Transfer Price Schedule Exception Report
• Terminated Key Member Report
• Successfully handle most non-routine issues, asking help from Reviewers as needed and escalates to Supervisor issues that cannot be resolved
• Ensure all work is performed in accordance with targets
• Plan and organize work so that Service Level Agreement objectives are realized
• Contribute ideas and actions towards the continuous improvement of processes within area of influence

People

• Interface with other GFS teams to ensure compliance with cross-team responsibilities
• Make strong contributions to the productivity of the team.
• Work effectively within the team dynamic
• Recognize and communicate potential issues to Reviewers/Supervisor as appropriate; suggest viable solutions for improvement
• Support and attend all coaching/mentoring sessions with Reviewers and Supervisor

The requirements:

• 2+ years experience working in Billing
• Oracle (or other ERP platform) Project Accounting, Accounts Receivable experience
• Experience in shared services/internal service delivery role desirable
• Understanding of accounting processes
• Skilled in customer service interactions/ability to communicate with professional image/customer-focused mindset through various channels (e.g. phone, e-mail, etc.)
• Being adaptable to learn new processes, concepts, and skills
• Ability to interpret and analyze financial data
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
• Demonstrate high degree of interpersonal, coaching facilitation and negotiating skills
• Ability to work in a team as well as independently
• Excellent verbal and written communication skills
• Ability to be flexible with position duties and scope of work
• Strong knowledge of MS Excel
• Proficiency in MS Word, Access, and Powerpoint
• Associates degree in Accounting, Finance or related field