Global Payroll Senior Analyst - Lead & Optimize

Johnson & Johnson; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Johnson & Johnson is seeking a Payroll Senior Analyst to deliver accurate, compliant payroll across designated regions in a multinational setting. You will mentor analysts, support audits, and drive continuous improvement of payroll processes with cross-functional partners.

The role emphasizes leadership in payroll operations, system testing, and ensuring data privacy while meeting SLAs and SOX controls in a dynamic global environment.

Qualifications

• Bachelor's degree in business, HR, finance, accounting, or related field.
• 3–5 years of relevant HR or finance/payroll operations experience.
• 1–2 years of leadership, mentoring, or coaching experience.
• Strong knowledge and understanding of payroll processing concepts and statutory payroll requirements.
• Proficiency with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous).
• Advanced Microsoft Excel skills.
• Experience with case management or ticketing tools.
• Excellent English verbal and written communication skills.
• Strong attention to detail, problem-solving and analytical skills.
• Ability to prioritize, meet deadlines, and work independently with minimal supervision.

Responsibilities

• Process and validate complex payroll transactions, reports, and requests for assigned countries/regions, in alignment with global standards and country-specific requirements.
• Prepare, reconcile, and review payroll reports; validate statutory payments and third-party disbursements as applicable.
• Investigate, resolve and document complex payroll issues and employee inquiries. Support escalations and engage with agencies or vendors as needed.
• Monitor payroll mailboxes and manage cases and inquiries through service management tools.
• Build strong relationships with internal stakeholders and external vendors.
• Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation.
• Lead/support audits by supplying requested records and evidence in a timely manner.
• Ensure regular review and update of payroll documentation including SOPs, process guides, work instructions.
• Uphold confidentiality and ensure adherence to data privacy regulations.
• Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.
• Analyze impact of process and system changes. Lead/support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades.
• Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities
• Mentor and coach Payroll Analysts and junior team members.
• Assist Senior Team Lead in task and resource planning, project execution, and daily operations.
• Support resource onboarding and knowledge transfer activities.

Skills

Leadership

English communication

Attention to detail

Problem solving

Time management

Stakeholder management

Independent work

Education

Bachelor's degree in business, HR, finance, accounting, or related field

Tools

SAP

Workday

ADP

Payroll systems

Case management tools

Job description

Johnson & Johnson is seeking a Payroll Senior Analyst to deliver accurate, compliant payroll across designated regions in a multinational setting. You will mentor analysts, support audits, and drive continuous improvement of payroll processes with cross-functional partners.

The role emphasizes leadership in payroll operations, system testing, and ensuring data privacy while meeting SLAs and SOX controls in a dynamic global environment.