Global Intake & Portfolio Operations Analyst

Cigna Health and Life Insurance Company; Hinoba-an; On-site; PHP 420,000 - 680,000; Full time

Job summary

The Cigna Group is seeking an IH Portfolio Intake Analyst to administer and streamline intake processes across International Health Delivery Services. You will work with portfolio leads, architecture and product managers, ensuring timely updates and accurate reporting.

You will coordinate meetings, track business impacts and readiness, and maintain capacity models while supporting data-driven decisions in a global health context.

Qualifications

• Experience in coordinating intake processes in a health/insurance or similar domain.
• Ability to manage multiple stakeholders and maintain accurate records.
• Proficient with Microsoft 365 apps and data reporting tools.

Responsibilities

• Administration of the Intake Process: Quality checking intake submissions, ensuring approvals and progress updates.
• General admin related to intake: intake tool updates, Jira updates, SharePoint and Confluence upkeep.
• Liaising with Architecture team for assigned architects and admin of intake meetings (notes and recordings).
• Liaising with Product Managers and business readiness reps on impacts and readiness to start.
• Facilitating intake meetings in absence of Intake Lead.
• Administration of t-shirt estimates and Business Impact Assessments.
• Maintaining capacity and allocation model for Portfolio Leads.
• Reporting: update status in SharePoint tools to enable reporting with Architecture and PMs.
• Producing t-shirt and BIA reports to uphold WIP limits.

Skills

Quality checks

Intake process

Microsoft Excel

Tableau

Jira

SharePoint

Confluence

Communication skills

Team collaboration

Tools

Jira

SharePoint

Confluence

Tableau

Job description

The Cigna Group is seeking an IH Portfolio Intake Analyst to administer and streamline intake processes across International Health Delivery Services. You will work with portfolio leads, architecture and product managers, ensuring timely updates and accurate reporting.

You will coordinate meetings, track business impacts and readiness, and maintain capacity models while supporting data-driven decisions in a global health context.