A leading technology firm in Manila is seeking an experienced Network Operations Manager to oversee the performance of its global backbone network. The role involves managing a team of engineers, ensuring service delivery, and working on process improvements. Candidates should have extensive experience in ISP environments and strong technical management skills. This position offers a significant opportunity to enhance network operations and customer satisfaction.
Qualifications
10+ years of experience working in an Internet Service Provider environment.
5+ years of team management experience in a technical setting.
Understanding of large-scale IP/MPLS backbone networks.
Responsibilities
Manage the overall performance of the C8 Global Backbone network.
Ensure compliance with standards and deliver new customer services.
Support the wider network operations team in 24/7 support.
Skills
Team management
Technical expertise
Communication skills
Leadership
Problem-solving
Education
Honors degree in a relevant subject
Masters degree or equivalent experience
Tools
Ansible
Python programming
ITIL standards
Job description
A leading technology firm in Manila is seeking an experienced Network Operations Manager to oversee the performance of its global backbone network. The role involves managing a team of engineers, ensuring service delivery, and working on process improvements. Candidates should have extensive experience in ISP environments and strong technical management skills. This position offers a significant opportunity to enhance network operations and customer satisfaction.