General Manager

WebBeds Services Inc.; Philippines; On-site; PHP 2,000,000 - 3,600,000; Full time

Job summary

WebBeds, a global B2B travel marketplace, seeks a General Manager to lead regional operations, shape commercial strategy, and strengthen partnerships with accommodation providers. You will oversee contracting, sales, and a dedicated team to achieve business objectives across the region.

The role emphasizes driving revenue growth, improving operational efficiency, and working with cross-functional teams to deliver strong financial performance and market expansion.

Qualifications

• Analytical mindset and ability to review supplier performance
• Independent, proactive and responsible professional
• Strong presentation and communication skills
• Excellent written and spoken English
• Bachelor's degree in business or related field preferred

Responsibilities

• Develop and drive regional commercial strategy to grow revenue
• Lead contracting and partnerships with hotels and providers
• Manage and motivate sales teams to hit targets
• Oversee budgeting and financial performance for the region
• Collaborate with Marketing, IT and Finance to align plans
• Identify new markets and opportunities for expansion
• Support recruitment and relocation of key team members
• Provide ad hoc duties to support business needs

Skills

Analytical mindset

Independent worker

Proactive attitude

People skills

Presentation skills

Customer focus

Education

Bachelor's in Business Administration

Hospitality and Tourism

Job description

What you will do on your journey with WebBeds. As a General Manager, you will lead our operations and oversee the management of our entities in the region. You will play a key role in driving commercial success, overseeing contracting and sales, and leading a dedicated team to achieve our business objectives. Working closely with teams across the business, you will shape and deliver the regional commercial strategy, strengthen partnerships with accommodation providers, and ensure strong financial and operational performance. In this role you will:

Key responsibilities

• Commercial strategy: Help develop and execute the commercial strategy for the region, focusing on revenue growth, market expansion and strengthening the company's market position.
• Contracting and partnerships: Lead by example to build strong partnerships with hotels and other accommodation providers, offering clients an extensive and diverse portfolio.
• Sales management: Drive sales performance through effective leadership and motivation of the sales team, monitoring and analysing sales data, identifying trends and implementing strategies to achieve sales targets.
• Team leadership and mentoring: Manage and mentor your teams, providing guidance, support and development opportunities to optimise performance while fostering a collaborative work environment.
• Operational efficiency: Continuously improve operational processes to increase efficiency and provide exceptional customer service to our travel partners.
• Cross-functional collaboration: Work closely with other departments, such as Marketing, IT and Finance, to align strategies and achieve overall company objectives.
• Budget management: Take responsibility for the financial performance of the region, developing and managing budgets and closely monitoring expenses and revenue to ensure financial targets are met.
• Market analysis: Stay up to date with market trends, competitor activities and industry developments to make informed business decisions and maintain a competitive edge.
• Business development and expansion: Research new and emerging markets, oversee the opening of new offices when required, and work with HR to support the recruitment or relocation of key team members.
• Additional responsibilities: Carry out any ad hoc duties required of the General Manager role to support business needs.

The skills we would love to see in your suitcase!

• 1-2 years of experience in a similar position is preferred.
• Bachelor's degree in any field, with a preference for Business Administration or Hospitality and Tourism.
• Analytical mindset, with the ability to review supplier performance and optimise results.
• Independent, positive and highly responsible approach to work.
• Proactive, results-driven attitude, with a strong commitment to securing the best deals with suppliers.
• Friendly, people-oriented approach, enjoying interaction with suppliers and networking across the organisation to use our global network to strengthen our market proposition.
• Strong customer focus and the drive to resolve any issues that may be a barrier to sales.
• Strong presentation skills.
• Good written and spoken English.

Web Travel Group is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand –WebBeds. WebBeds provides powerful distribution solutions that make selling and buying travel easier. WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers, the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 2,000+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service. Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting edge solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they cansearch, shop and book online through one of WebBeds trade only booking sites.