General Insurance Executive (Client Servicing)

Search Personnel Pte Ltd; Santo Niño 1st; On-site; PHP 157,000 - 186,000; Full time

Benefits offered by this job

1 day WFH per week after probation

1 month AWS (Variable)

14 days annual leave

Performance bonus (2 months approx.)

Job summary

Search Personnel Pte Ltd is seeking a General Insurance Executive (Client Servicing) for a permanent role in the Central – Beach Road area. The position offers a salary up to SGD 3,800 with AWS, a variable bonus, and 14 days annual leave.

Working hours are Mon-Fri 9am-6pm with 1 day WFH per week after probation. The role focuses on servicing client accounts, understanding insurance needs, preparing quotations, and liaising with insurers.

Qualifications

• Minimum Diploma in any discipline with at least 1–2 years of working experience; experience in insurance, insurance broking or general insurance will be advantageous.
• Exposure to insurance quotations, policy servicing, renewals, claims or account servicing will be an added advantage.
• Ability to communicate in Mandarin and Bahasa Melayu is required to support and liaise with Mandarin- and Malay-speaking clients in Malaysia.
• This is primarily a client servicing and account management role with no sales target or commission-based business development responsibilities.

Responsibilities

• Manage and service assigned client accounts for general insurance matters, including marine cargo insurance.
• Understand clients’ insurance requirements and communicate their needs clearly to insurance companies.
• Obtain and prepare insurance quotations for clients.
• Liaise and negotiate with general insurers on quotations, coverage and policy terms on behalf of clients.
• Follow up on quotations, renewals, policy documentation and other account servicing matters.
• Provide regular updates on the status and development of assigned cases.
• Assist clients with insurance claims matters and coordinate with insurers and relevant parties.
• Maintain accurate records and ensure cases are followed up within required timelines.
• Perform other related duties as assigned.

Skills

Mandarin

Bahasa Melayu

Communication

Insurance knowledge

Education

Diploma (any discipline)

Job description

• Position : General Insurance Executive (Client Servicing)

• Location : Central – Beach Road (Nearest MRT: Nicoll Highway)

• Working hours : Monday to Friday | 9am to 6pm | 1 day WFH per week upon successful completion of probation

• Salary (commensurate with experience) : Up to $3,800 + 1 Month AWS + Approximately 2 Months Variable Bonus + 14 Days Annual Leave

• Duration : Permanent

• Industry : Insurance Brokerage / General Insurance

Main Responsibilities

• Manage and service assigned client accounts for general insurance matters, including marine cargo insurance.

• Understand clients’ insurance requirements and communicate their needs clearly to insurance companies.

• Obtain and prepare insurance quotations for clients.

• Liaise and negotiate with general insurers on quotations, coverage and policy terms on behalf of clients.

• Follow up on quotations, renewals, policy documentation and other account servicing matters.

• Provide regular updates on the status and development of assigned cases.

• Assist clients with insurance claims matters and coordinate with insurers and relevant parties.

• Maintain accurate records and ensure cases are followed up within required timelines.

• Perform other related duties as assigned.

Requirements

• Minimum Diploma in any discipline with at least 1–2 years of working experience; experience in insurance, insurance broking or general insurance will be advantageous.

• Exposure to insurance quotations, policy servicing, renewals, claims or account servicing will be an added advantage.

• Ability to communicate in Mandarin and Bahasa Melayu is required to support and liaise with Mandarin- and Malay-speaking clients in Malaysia.

• This is primarily a client servicing and account management role with no sales target or commission-based business development responsibilities.