GDS Travel Pro: Flight & Travel Booking Expert

WNS; Quezon City; On-site; PHP 200,880 - 290,160; Full time

Job summary

WNS in the Philippines is seeking a travel support associate to provide exceptional customer service to travelers. You will book flights, hotels, and cars using Global Distribution Systems and handle ticket issuance, reissues, and refunds.

Ideal candidates have at least a HS diploma and 1 year of GDS experience, with excellent attention to detail and the ability to stay organized in a fast-paced environment while prioritizing tasks effectively.

Qualifications

• At least HS Graduate.
• At least 1 year experience of using GDS.
• Proficient in using GDS commands to book and manage travel arrangements
• Excellent customer service skills and attention to detail
• Ability to work in a fast-paced environment and prioritize tasks effectively

Responsibilities

• Provide exceptional customer service to our travelers
• Book flights, hotels, and cars using Global Distribution Systems (GDS)
• Issue, reissue, and refund flight tickets on GDS
• Respond to traveler inquiries and resolve issues efficiently

Skills

Customer service

Attention to detail

Education

High School diploma

Tools

GDS (Global Distribution System)

Job description

WNS in the Philippines is seeking a travel support associate to provide exceptional customer service to travelers. You will book flights, hotels, and cars using Global Distribution Systems and handle ticket issuance, reissues, and refunds.

Ideal candidates have at least a HS diploma and 1 year of GDS experience, with excellent attention to detail and the ability to stay organized in a fast-paced environment while prioritizing tasks effectively.