Gaming Attendant — Customer Care & Game Floor Specialist

Steadfast Services Cooperative; Rizal; On-site; PHP 180,000 - 240,000; Full time

Job summary

Steadfast Services Cooperative in Rizal is hiring for an on-site guest services role at SM City Taytay. You will provide excellent customer service to guests in the gaming area, ensure compliance with gaming regulations and KYC standards, assist customers with inquiries, and guide them through the gaming process.

Monitor gaming machines, report issues, and promote games and tournaments to boost guest participation.

Qualifications

• High School Diploma or equivalent preferred.
• Entry-level (0–2 years) experience.
• Knowledge of KYC principles.
• Proficient in computer use.
• Strong customer service and sales skills.

Responsibilities

• Provide excellent customer service to all guests in the gaming area.
• Ensure compliance with gaming regulations and Know Your Customer (KYC) standards.
• Assist customers with inquiries and guide them through the gaming process.
• Monitor gaming machines and equipment for proper functioning and report issues.
• Promote various games and tournaments to enhance guest participation.

Skills

KYC principles

Computer literacy

Education

High School Diploma or equivalent

Job description

Steadfast Services Cooperative in Rizal is hiring for an on-site guest services role at SM City Taytay. You will provide excellent customer service to guests in the gaming area, ensure compliance with gaming regulations and KYC standards, assist customers with inquiries, and guide them through the gaming process.

Monitor gaming machines, report issues, and promote games and tournaments to boost guest participation.