Front of the house Manager

The Bistro Group; Metro Manila; On-site; PHP 480,000 - 640,000; Full time

Job summary

The Bistro Group is seeking a Front of the House Manager to lead the FOH team and ensure world-class hospitality in premium dining environments. You will oversee day-to-day operations, drive guest satisfaction, and coordinate with BOH to maintain seamless service.

With 3–5 years in restaurant management, you will coach staff, manage scheduling, and uphold strict quality standards, food safety, and cleanliness across shifting schedules and peak periods.

Qualifications

• Bachelor’s degree in Hospitality Management, Hotel & Restaurant Management, or related field.
• 3–5 years of experience in restaurant management, preferably in premium/fine-dining or steakhouse concepts.
• Strong leadership, communication, and guest service skills.
• Experienced in team management, FOH operations, and service excellence.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Oversee daily Front-of-House operations to ensure smooth and efficient restaurant service.
• Ensure exceptional guest experience and service excellence aligned with standards.
• Lead, coach, and motivate the FOH team to achieve service and operational goals.
• Manage manpower deployment, team performance, training, and development.
• Handle guest concerns and service recovery professionally and effectively.
• Monitor restaurant sales, labor, guest satisfaction, and operational performance.
• Ensure compliance with food safety, sanitation, safety, and company standards.
• Coordinate closely with the Back of House and management team to maintain seamless restaurant operations.
• Support sales initiatives, promotions, and events to drive restaurant performance.
• Maintain the overall professional appearance, cleanliness, and ambiance of the restaurant.

Skills

FOH operations

Guest service

Team leadership

Staff training

Service recovery

Communication

Education

Bachelor’s degree in Hospitality Management, Hotel & Restaurant Management, or related field

Job description

The Front of the House Manager is responsible for overseeing the overall front‑of‑house operations and ensuring an exceptional dining experience for every guest. The role leads the FOH team in delivering world‑class hospitality, service excellence, and efficient restaurant operations while maintaining standards for quality, service, cleanliness, and guest satisfaction.

Key responsibilities:

• Oversee daily Front-of-House operations to ensure smooth and efficient restaurant service.
• Ensure exceptional guest experience and service excellence aligned with standards.
• Lead, coach, and motivate the FOH team to achieve service and operational goals.
• Manage manpower deployment, team performance, training, and development.
• Handle guest concerns and service recovery professionally and effectively.
• Monitor restaurant sales, labor, guest satisfaction, and operational performance.
• Ensure compliance with food safety, sanitation, safety, and company standards.
• Coordinate closely with the Back of House and management team to maintain seamless restaurant operations.
• Support sales initiatives, promotions, and events to drive restaurant performance.
• Maintain the overall professional appearance, cleanliness, and ambiance of the restaurant.

Qualifications:

• Bachelor’s degree in Hospitality Management, Hotel & Restaurant Management, or related field.
• 3–5 years of experience in restaurant management, preferably in premium/fine-dining or steakhouse concepts.
• Strong leadership, communication, and guest service skills.
• Experienced in team management, FOH operations, and service excellence.
• Willing to work on shifting schedules, weekends, and holidays.