Front-of-House Ops Leader — Elevate Guest Experience

The Bistro Group; Metro Manila; Presencial; PHP 360.000 - 480.000; Jornada completa

Descripción de la vacante

The Bistro Group is seeking an experienced Front-of-House Manager to oversee Randy's Donuts store operations in the Philippines. You will lead front-of-house staff, manage schedules, training, and performance, and drive sales through upselling and promotions while preserving product quality and presentation.

You will ensure exceptional customer service and maintain brand standards across daily operations, contributing to a positive guest experience and store performance.

Formación

• :Experience managing front-of-house in hospitality.
• :Strong leadership and communication skills.
• :Knowledge of brand standards and guest experience.

Responsabilidades

• Oversee front-of-house operations for Randy's Donuts store in the Philippines.
• Lead and develop front-of-house staff including scheduling, training, and performance reviews.
• Drive sales through upselling, promotions, and guest engagement while maintaining quality and presentation.
• Ensure adherence to brand standards and smooth daily operations.

Conocimientos

People management

Customer service

Upselling

Operations management

Herramientas

POS system

Descripción del empleo

The Bistro Group is seeking an experienced Front-of-House Manager to oversee Randy's Donuts store operations in the Philippines. You will lead front-of-house staff, manage schedules, training, and performance, and drive sales through upselling and promotions while preserving product quality and presentation.

You will ensure exceptional customer service and maintain brand standards across daily operations, contributing to a positive guest experience and store performance.