Front-of-House Experience Lead – Guest Satisfaction & Sales

The Bistro Group; Cebu City; On-site; PHP 335,000 - 513,000; Full time

Job summary

Randy's Donuts in Cebu City is seeking an experienced Front-of-House Manager to oversee daily front-of-house operations, ensuring smooth service, quality presentation, and guest satisfaction in a fast-paced environment.

You will lead, coach, and schedule staff; manage cash handling and POS operations; monitor stock; and collaborate with kitchen teams to uphold brand standards and achieve sales targets.

Qualifications

• Oversee daily front-of-house operations to ensure smooth service.
• Uphold brand standards and guest satisfaction in a fast-paced environment.
• Lead, coach, and schedule staff.
• Manage cash handling and POS operations.
• Monitor stock and collaborate with kitchen teams to achieve sales targets.

Responsibilities

• Lead and coach front-of-house staff.
• Schedule staff shifts and manage performance.
• Ensure accurate cash handling and efficient POS operations.
• Monitor stock levels and coordinate with kitchen teams.
• Maintain brand standards and drive guest satisfaction.

Skills

Staff leadership

Cash handling

POS operations

Stock monitoring

Team collaboration

Tools

POS system

Job description

Randy's Donuts in Cebu City is seeking an experienced Front-of-House Manager to oversee daily front-of-house operations, ensuring smooth service, quality presentation, and guest satisfaction in a fast-paced environment.

You will lead, coach, and schedule staff; manage cash handling and POS operations; monitor stock; and collaborate with kitchen teams to uphold brand standards and achieve sales targets.