Front-End Supervisor: Customer Experience & Front-Office Ops

Waltermart Supermarket Inc.; Calamba; On-site; PHP 200,000 - 260,000; Full time

Benefits offered by this job

Company Christmas gift

Company events

Health insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

Waltermart Supermarket Inc. is seeking a Cashiering Supervisor to oversee front-end operations at the Laguna-Calamba location. You will ensure prompt and courteous service at the checkout, manage customer feedback, and uphold cash-handling and asset-control standards.

The role requires a bachelor’s degree with business emphasis or related field and 6 months to 1 year of supervisory experience in retail or food-service front ends. Company benefits and opportunities for promotion are provided.

Qualifications

• Bachelor’s degree with business emphasis, sales, marketing, administration, or Customer Service Management.
• At least 6 months - 1 year of relevant supervisory experience in front-end operations in retail or food establishments.

Responsibilities

• Maintains excellent customer service at the checkout.
• Effectively handles customer feedback.
• Ensures front-end control standards and processes, including cash turnover to Treasury.
• Accounts for front-end assets management.
• Database maintenance.

Skills

Customer service

Front-end ops

Cash handling

Team supervision

Education

Bachelor’s in Business / related

Job description

Waltermart Supermarket Inc. is seeking a Cashiering Supervisor to oversee front-end operations at the Laguna-Calamba location. You will ensure prompt and courteous service at the checkout, manage customer feedback, and uphold cash-handling and asset-control standards.

The role requires a bachelor’s degree with business emphasis or related field and 6 months to 1 year of supervisory experience in retail or food-service front ends. Company benefits and opportunities for promotion are provided.