Front Desk & Admin Coordinator - Flexible Hours

La Colonial Resort Palawan; Palawan; On-site; PHP 201,000 - 335,000; Full time

Job summary

A hospitality company in Isabela, Palawan is seeking a Front Desk Receptionist to provide exceptional customer service and manage front desk operations. The ideal candidate will have a high school diploma and relevant experience, with strong communication skills and proficiency in Microsoft Office. This role involves scheduling, data entry, cash handling, and ensuring a welcoming environment for guests. Opportunities for growth are available in a fast-paced setting.

Responsibilities

• Welcome visitors, clients or patients; answer queries and direct them to appropriate personnel.
• Manage front desk operations, including phone calls, emails and correspondence.
• Book appointments, meetings and reservations; maintain accurate calendars.
• Accurately record visitor/patient information, update records and manage databases.
• Resolve complaints, provide information and address concerns.
• Assist with mailings, scanning, photocopying and filing.
• Manage transactions, process payments and handle invoicing (if applicable).
• Maintain confidentiality, secure sensitive information and adhere to data protection policies.
• Ensure reception area cleanliness, organization and supplies.
• Support colleagues, provide backup coverage and participate in meetings.

Skills

Excellent communication and interpersonal skills

Proficient in Microsoft Office and Google Suite

Strong organizational and time management abilities

Attention to detail and accuracy

Friendly, approachable, and professional demeanor

Ability to multitask and handle pressure

Basic technical skills (phone systems, email, software)

Education

High School Diploma or equivalent

Administrative Assistant training or certification (preferred)

Relevant work experience (1-2 years)

Job description

A hospitality company in Isabela, Palawan is seeking a Front Desk Receptionist to provide exceptional customer service and manage front desk operations. The ideal candidate will have a high school diploma and relevant experience, with strong communication skills and proficiency in Microsoft Office. This role involves scheduling, data entry, cash handling, and ensuring a welcoming environment for guests. Opportunities for growth are available in a fast-paced setting.