Fraud Solutions Delivery Lead - LATAM (Hybrid)

TransUnion; Mexico; Hybrid; PHP 4,923,000 - 7,385,000; Full time

Job description

TransUnion's Job Applicant Privacy Notice

Descripción general del equipo This team is responsible for delivering innovative fraud prevention, identity verification, and risk mitigation solutions across Latin America. The team partners closely with Product Strategy, Technology, Operations, and Sales to bring new fraud products to market, enhance existing capabilities, and ensure successful customer adoption. This role plays a key part in accelerating product innovation, improving operational effectiveness, and supporting revenue growth across the Solutions business. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Resumen del rol y responsabilidades clave

• Lead the execution of implementation plans for new Fraud Solutions products and enhancements across Latin America.
• Partner with Product Strategy, Technology, Operations, and Sales teams to deliver fraud and identity solutions that meet market needs.
• Manage project budgets and resource allocation to ensure successful product launches within agreed timelines and quality expectations.
• Monitor product performance and customer outcomes, identifying issues and driving corrective action plans when necessary.
• Define business requirements for new product implementations and enhancements while supporting User Acceptance Testing (UAT) activities.
• Coordinate project planning, scheduling, scope management, and execution to ensure delivery commitments are met.
• Design and optimize operational processes that support fraud prevention, customer onboarding, and solution delivery.
• Identify operational and business risks and implement controls to mitigate potential fraud-related vulnerabilities.
• Develop training plans and knowledge-transfer programs for Operations, Support, Customer Engineering, and other internal stakeholders.
• Collaborate with client-facing teams to ensure customers receive effective support and maximize the value of fraud solutions.

Conocimientos y experiencia requeridos

• 7+ years of experience in banking, financial services, fraud prevention, risk management, identity solutions, or software solutions industries.
• Bachelor’s degree in Systems Engineering, Industrial Engineering, or a related field.
• Experience managing product implementations and product lifecycle activities.
• Strong understanding of business requirements gathering, UAT processes, and cross-functional product delivery.
• Experience working in agile project management environments.
• Ability to influence stakeholders and drive execution within a matrix organization.
• Product implementation and lifecycle management.
• Agile methodologies and project delivery frameworks.
• Requirements definition, business analysis, and User Acceptance Testing (UAT).
• Risk assessment and process control design.
• Data-driven product performance monitoring and issue resolution.
• Fraud prevention, identity verification, authentication, and risk mitigation concepts.

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En TransUnion

En TransUnion, fomentamos y estamos comprometidos con generar un impacto real y positivo, así como un sentido compartido de propósito a través de nuestra iniciativa Workforce for Good. Esta iniciativa empodera a nuestra gente para crecer, innovar y contribuir a un mejor futuro para nuestras comunidades y nuestros clientes. Trabajamos para construir un entorno en el que nuestros colaboradores tengan el control de su desarrollo profesional, contando al mismo tiempo con el apoyo necesario a lo largo del camino. Reconocemos que el éxito se alcanza cuando nuestros colaboradores prosperan tanto a nivel profesional como personal; por eso priorizamos la flexibilidad entre la vida laboral y personal, y ofrecemos recursos que permiten a nuestros equipos en todo el mundo colaborar y alcanzar la excelencia. Sé parte de nuestra Workforce for Good: trabajarás con personas extraordinarias, productos innovadores y tecnología de vanguardia.

Título de trabajo de TransUnion

Advisor, Product Management

View TransUnion's Job Applicant Privacy Notice

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a "Tru™ picture of each person:" an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this "Information for Good®" — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.