Fraud Risk Management Supervisor

Electronic Transfer and Advance Processing Inc.; Makati; On-site; PHP 900,000 - 1,600,000; Full time

Benefits offered by this job

Competitive compensation package

Career growth in fintech

Exposure to enterprise-wide governance

Job summary

eTap Inc. is seeking a Fraud Risk Management Supervisor to lead the organization's fraud prevention, detection, investigation, and response efforts within a fintech environment.

You will develop and strengthen the fraud risk framework, oversee investigations, and partner with cross-functional teams to ensure strong internal controls and regulatory alignment across the business. This role demands strong analytical skills, integrity, and the ability to influence stakeholders at all levels.

Qualifications

• Bachelor’s degree in Accountancy, Business Administration, Finance, Economics, Criminology, IT, or related field.

Responsibilities

• Develop and implement enterprise-wide fraud risk management strategies.
• Review and enhance anti-fraud policies, procedures, and governance standards.
• Promote integrity, ethics, and fraud awareness across the organization.

Skills

Fraud risk management

Fraud investigation

Governance

Risk analysis

Regulatory compliance

Internal audit

Education

Bachelor’s degree in relevant field

Job description

About eTap Inc.

Founded in 2015, Electronic Transfer and Advance Processing Inc. (eTap Inc.) is a Philippine-based fintech company and the country's leading manufacturer, operator, and developer of custom self-service transaction machines and payment systems.

We lead the market with ingenuity, collaboration, and a customer-centric focus, innovating machines and payment systems for top telecoms, digital banks, and payment aggregators, driving financial inclusion and improving communities nationwide.

Join eTap Inc.

Be part of a forward-thinking, innovative company shaping the future of financial services while protecting the integrity of our business and customers. If you're passionate about fraud prevention, investigations, risk management, and strengthening governance in a dynamic fintech environment, eTap is the place for you.

What the Fraud Risk Management Supervisor Looks Forward to Doing Well

As the Fraud Risk Management Supervisor, you will lead the organization's fraud prevention, detection, investigation, and response initiatives by developing and strengthening a comprehensive fraud risk management framework. You will work closely with cross-functional teams to identify fraud risks, enhance internal controls, oversee fraud investigations, and foster a strong culture of ethics and accountability across the organization.

Your success will be measured by the effectiveness of fraud prevention initiatives, timely resolution of fraud cases, reduction of fraud risks, implementation of control improvements, and the organization's overall resilience against fraud.

What You Will Do

Fraud Strategy & Governance

• Develop and implement enterprise-wide fraud risk management strategies covering prevention, detection, investigation, and response.


• Create, review, and enhance anti-fraud policies, procedures, and governance standards.


• Promote a strong culture of integrity, ethical conduct, and fraud awareness throughout the organization.


• Ensure fraud management practices align with regulatory requirements and company standards.

Fraud Risk Assessment & Control Enhancement

• Conduct fraud risk assessments across business units to identify vulnerabilities and potential threats.


• Evaluate the effectiveness of existing fraud controls and recommend improvements.


• Identify emerging fraud trends and implement proactive mitigation strategies.


• Partner with stakeholders to strengthen fraud detection and internal control mechanisms.

Fraud Investigation & Case Management

• Lead investigations involving suspected or confirmed fraud while ensuring confidentiality, objectivity, and due process.


• Oversee fraud case documentation, evidence gathering, and reporting.


• Maintain secure reporting channels for fraud incidents and whistleblower concerns.


• Ensure timely resolution and proper escalation of fraud cases when necessary.

Fraud Awareness & Continuous Improvement

• Develop and facilitate fraud awareness, ethics, and anti-fraud training programs for employees.


• Promote organizational awareness of fraud risks and reporting procedures.


• Monitor the effectiveness of fraud awareness initiatives and recommend improvements.


• Support continuous enhancement of fraud management processes and controls.

Leadership & Stakeholder Management

• Provide leadership, coaching, and guidance to Fraud Risk Management personnel.


• Collaborate with business units, compliance, internal audit, information security, and management to strengthen fraud governance.


• Prepare and present fraud risk reports, investigation findings, and recommendations to senior management.


• Support strategic decision-making through data-driven fraud insights and risk analysis.

Why You Should Join Us

• Competitive compensation and benefits package.


• Opportunity to help shape the fraud risk management function of a fast-growing fintech company.


• Exposure to enterprise-wide fraud governance, investigations, and risk management initiatives.


• Career growth in fraud risk management, governance, compliance, and financial crime prevention.


• Collaborative, innovative, and purpose-driven work environment.

Why You Shouldn't

• If you prefer work that has minimal interaction with investigations, governance, or regulatory compliance, this role may not be the right fit.


• If analyzing fraud patterns, identifying control weaknesses, and solving complex risk issues do not excite you, you may find this role challenging.


• If you are uncomfortable handling confidential investigations, making risk-based decisions, or collaborating across multiple business units, this position may not align with your working style.

Who We're Looking For

• Bachelor's degree in Accountancy, Business Administration, Finance, Economics, Criminology, Information Technology, or any related field.


• At least 3 to 5 years of experience in Fraud Risk Management, Fraud Investigation, Governance, Risk Management, Compliance, Internal Audit, or related functions.


• Experience in fintech, banking, payment systems, fraud analytics, cybersecurity monitoring, or financial services is highly preferred.


• Strong knowledge of fraud risk assessment, fraud investigation methodologies, and internal control evaluation.


• Excellent analytical, investigative, problem-solving, and decision-making skills.


• Strong communication, stakeholder management, and report-writing abilities.


• Demonstrated integrity, professionalism, and ability to handle highly confidential information.

Join the Revolution: Be Part of eTap Inc.!

Are you ready to make a real impact by protecting one of the Philippines' leading fintech companies from fraud and financial crime? At eTap Inc., we're not just transforming the financial landscape we're building a secure and trusted digital payments ecosystem. Join us and help shape the future of fraud risk management through innovation, collaboration, and integrity.