Fraud & Payments Risk Lead — Real‑Time Fintech

Hello Clever; Metro Manila; Hybrid; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Wellbeing & development allowance

Technology allowance

Flexible hybrid working

Quarterly social events & company trip

Job summary

Hello Clever is seeking an experienced Fraud & Payments Risk Specialist to help build and scale our fraud controls across our global platform. This role involves hands‑on work in detection, monitoring, investigations and risk controls, leveraging data to identify emerging fraud patterns and protect customers, merchants and the platform.

You will collaborate with Product, Engineering, Data, Operations and Compliance to develop and optimise rules, dashboards and KPI frameworks from the ground up,

Qualifications

• 5-7 years in fraud and risk within payments, fintech, banking, or marketplace/e‑commerce.
• Strong expertise in fraud and risk management, including data analysis, root‑cause analysis, control assessment, and process improvement.
• Proven experience analysing large datasets, building dashboards and visualisations.
• Strong proficiency in SQL, with the ability to independently source, query, analyse, and interpret data.
• Experience partnering with engineering, data, and product teams to deploy risk controls.
• Bachelor’s degree or higher in a relevant field; advanced degree or certification is advantageous.
• High proficiency in written and spoken English is essential.

Responsibilities

• Own and oversee the end‑to‑end fraud and payments risk strategy and policy framework across the customer lifecycle.
• Analyse platform and product data to identify emerging fraud patterns and translate insights into controls.
• Lead development of fraud detection rules, models, dashboards, and analytics capabilities.
• Oversee day‑to‑day fraud operations including onboarding reviews and dispute resolution.
• Oversee governance, documentation, and control assurance with audit‑readiness in mind.
• Design and optimise fraud detection rules, models, and KPIs to establish the operating model.
• Lead investigations and cross‑functional delivery of risk controls while balancing loss prevention and customer experience.

Skills

Fraud risk mgmt

SQL proficiency

Data analysis

Stakeholder communication

Education

Bachelor’s degree or higher

Tools

Fraud platforms

ML-based detection

Job description

Hello Clever is seeking an experienced Fraud & Payments Risk Specialist to help build and scale our fraud controls across our global platform. This role involves hands‑on work in detection, monitoring, investigations and risk controls, leveraging data to identify emerging fraud patterns and protect customers, merchants and the platform.

You will collaborate with Product, Engineering, Data, Operations and Compliance to develop and optimise rules, dashboards and KPI frameworks from the ground up,