Food Tech Commercialization Lead

Create Synergies Inc.; Mandaluyong; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Create Synergies Inc. is seeking a Food Technical Services Manager in the Philippines to bridge R&D with commissary and manufacturing.

You will ensure scalable, compliant product commercialization, develop SOPs and BOMs, and lead cross-functional teams across production facilities and restaurant locations. The role requires extensive experience in food product development and technical services, with hands-on SAP BOM management and a strong HACCP/GMP background to maintain quality standards

Qualifications

• Bachelor's degree in Food Technology, Food Science, Chemical Engineering, Industrial Engineering, Nutrition, or a related discipline.
• 8+ years of experience in food product development, technical services, process engineering, product commercialization, or related functions within the food manufacturing or restaurant industry.
• Minimum of 5 years of experience leading technical, R&D, or product commercialization teams.
• Demonstrated experience managing new product commercialization from concept through full-scale production and operational implementation.
• Strong knowledge of process standardization, recipe validation, technical documentation, SOP development, and production workflows.
• Hands-on experience managing Bill of Materials (BOM) and ERP systems such as SAP.
• Experience supporting commissary operations, central kitchens, food manufacturing facilities, or multi-unit restaurant operations.
• Strong understanding of HACCP, GMP, food safety regulations, and quality management systems.

Responsibilities

• Lead the technical commercialization of new products, menu innovations, and product improvements from development through commercial launch.
• Collaborate with Research & Development during concept creation, product trials, pilot runs, and validation to ensure products are operationally viable and scalable.
• Evaluate recipes, production methods, equipment requirements, and preparation procedures to support consistent execution across commissaries and restaurant locations.
• Coordinate production transfer activities to ensure seamless implementation into commercial operations.
• Develop, implement, and maintain technical manuals, operating procedures, and process documentation that support standardized production and restaurant execution.
• Establish technical standards covering production workflows, recipe preparation, equipment requirements, material specifications, food safety requirements, quality standards, and operational reference guides.
• Review and update documentation to reflect product improvements, process changes, and operational requirements.
• Manage the creation, validation, and maintenance of Bill of Materials (BOM) and product master data within SAP or other ERP systems.
• Partner with Procurement, Finance, and Research & Development to ensure ingredient specifications, yields, product costing, and material data remain accurate.
• Support inventory planning and production efficiency by maintaining accurate product information and material data.
• Work closely with Commissary, Manufacturing, and Restaurant Operations to ensure products can be consistently produced and executed across all locations.
• Participate in production trials, store validations, and operational assessments to identify process improvements and enhance execution consistency.
• Collaborate with Industrial Engineering and Operations teams on production workflows, equipment selection, and capacity planning for new products and process enhancements.
• Partner with Quality Assurance and Food Safety teams to establish quality standards, critical control points, and food safety requirements for new and existing products.
• Ensure technical documentation complies with regulatory requirements and internal quality management systems.
• Support product investigations and implement corrective actions to address operational or quality-related concerns.
• Drive initiatives that improve product consistency, operational efficiency, production yields, waste reduction, and cost optimization.
• Conduct root cause analysis and recommend process enhancements based on operational feedback and performance metrics.
• Monitor post-launch performance and identify opportunities for continuous product and process improvements.
• Lead and develop the Technical Services team by providing coaching, performance management, and technical guidance.
• Manage project timelines, technical deliverables, and resource allocation to ensure successful project execution.
• Build strong partnerships with Research & Development, Procurement, Manufacturing, Operations, Quality Assurance, Supply Chain, Finance, and Training teams to ensure successful product implementation.

Skills

Leadership

Project management

Stakeholder management

Analytical thinking

Problem solving

Communication

Cross-functional collaboration

Education

Bachelor's degree in Food Technology/Science/Engineering

Tools

SAP ERP

Job description

Create Synergies Inc. is seeking a Food Technical Services Manager in the Philippines to bridge R&D with commissary and manufacturing.

You will ensure scalable, compliant product commercialization, develop SOPs and BOMs, and lead cross-functional teams across production facilities and restaurant locations. The role requires extensive experience in food product development and technical services, with hands-on SAP BOM management and a strong HACCP/GMP background to maintain quality standards