Food Service Supervisor - Angeles

Landers; Philippines; On-site; PHP 167,000 - 290,000; Full time

Job summary

Landers in the Philippines is seeking a store supervisor to manage opening/closing, ensure QSC standards, and drive floor profitability. You will direct and supervise shifts to achieve efficient service and maintain product quality.

You will oversee daily operations, maintain clean facilities, monitor inventory, assist with scheduling, and resolve guest concerns in a timely, courteous manner to uphold company standards.

Qualifications

• Must communicate effectively.
• Proficient with standard computer applications.

Responsibilities

• Manage opening/closing procedures and enforce QSC standards.
• Supervise shifts to ensure high service level and store profitability.
• Maintain cleanliness and organization of dining, kitchen, and FOH areas; ensure equipment is in good condition.
• Ensure serving times and product quality standards are met at all times.
• Address guest concerns promptly and professionally.
• Monitor stock inventory and incoming deliveries.
• Monitor daily supply to maintain target gross margin.
• Lead, train, and schedule staff to maximize performance.
• Handle regular inventory and adjustments as needed.
• Follow cleaning/maintenance calendars and troubleshoot equipment when required.

Skills

Communication

Computer literacy

Education

College graduate

Job description

Qualifications:

Functional/Technical capabilities:

• Ability to communicate effectively

• Computer literate

Years of relevant work experience:

• Preferably with 2-3 years experience in related industry

Education (bachelor's degree) or Mandatory certifications:

• College graduate

General Responsibilities:

• Manage the opening/closing procedures of the store including the consistent execution of QSC. Directs and supervises assigned shift and/or station to achieve full floor efficiency and profitability.

• Ensure that excellent service is delivered to each member by setting and sustaining a fun, positive and energetic shift. Overseen daily store operations in providing quality products and friendly service, completed store reports and enforced company's policies and product standards.

• Maintain the cleanliness and organization of the restaurant, includes dining, kitchen and FOH areas and the good working condition of the equipment.

• Ensure that serving time and the product quality standards are achieved at all times.

• Resolved guest concerns in a timely and effective manner professionally.

• Monitors the actual inventory of all stocks and checks all incoming.

• Monitors daily supply of items to be able to complete the display and maintain the target gross margin.

• Leads, motivates, teaches and challenges the subordinates to work to the best of their abilities. Moreover, promotes and enhances the potential skills and abilities of subordinates and ensures that proper scheduling of work hours is prepared.

• Handle the daily, weekly and monthly inventory of the stocks and make adjustments if necessary.

• Adhere to the cleaning and planned maintenance calendars day to day to ensure well maintained equipment. Understand the basic mechanics of all equipment to be able to troubleshoot if required.