Food Delivery Account Assistant - Easy Non Voice

Sapient Global Services; Quezon City; Sur place; PHP 167 400 - 279 000; Plein temps

Avantages offerts par ce poste

Commission

Performance Bonus

Incentives

HMO

Résumé du poste

A customer service company is hiring a Food Delivery Account Assistant in Quezon City. This full-time role focuses on customer inquiries across various channels, ensuring a positive client experience. Ideal candidates are High School graduates who are customer-focused and have strong detail orientation. Responsibilities include handling inquiries, providing information, and resolving issues efficiently. The company offers paid training and various incentives for performance, making it a great opportunity for fresh graduates.

Qualifications

• Must be customer-focused, detail-oriented, and solution-driven.
• Basic computer skills and ability to multitask are essential.

Responsabilités

• Handle customer inquiries via phone, chat, or email.
• Provide clear and accurate information about services and processes.
• Resolve concerns efficiently and professionally.

Connaissances

Customer-focused

Detail-oriented

Solution-driven

Basic computer skills

Formation

High School or Senior High School graduate (College preferred)

Description du poste

Food Delivery Account Assistant - Easy Non Voice

On-site - Quezon City Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

We are looking for Customer Service Representatives to be the first point of contact for clients and customers. You will assist with inquiries, provide solutions, and ensure a positive experience across multiple channels.

Responsibilities:

• Handle customer inquiries via phone, chat, or email
• Provide clear and accurate information about services and processes
• Resolve concerns efficiently and professionally
• Log all interactions and updates in the system
• Escalate issues to supervisors when necessary
• Meet quality, productivity, and customer satisfaction metrics

Schedule & Training:

• Paid training on company processes and customer service techniques

Requirements:

• High School or Senior High School graduate (College preferred)
• Customer-focused, detail-oriented, and solution-driven
• Basic computer skills and ability to multitask

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